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Boost Your Brand to Improve Your Talent Pool

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Welcome back. This week's column is written by Dr. Beverly Hyatt, an adjunct professor at Wilmington University in Delaware and a former HR professional.

Dr. Beverly Hyatt

With job openings outstripping the number of available workers by about 2 to 1, it’s more important than ever for a company to be clear about the reasons it stands apart from others as a good place to work.

This employer brand, as it's called by human-resources and employment professionals, is built through the benefits and pay package, vacation policy, bonus plan, and any additional perks companies may offer employees. And in today’s postpandemic job market in particular, a company’s policies on workplace flexibility and remote work options are becoming a greater factor in shaping an employer brand. KPMG US, an advisory services company, reports that 80% of U.S. workers would turn down a job that didn’t offer flexible work options.

Creating an employer brand that resonates with workers can enhance employee engagement and build an organization’s reputation. Take, for instance, Fortune’s annual ranking of the 100 best companies to work for. The 2022 list is topped by Cisco Systems Inc., which has appeared in the rankings for 25 years because it prioritizes employee well-being, inclusion and purpose—both inside and outside the office.

Of course, not every business can land on the popular rankings of the best companies to work for. But given the shallow labor pool and the evolving workplace, it’s crucial for companies to have a competitive⁠—nd consistently updated⁠—employer brand within their industry to attract and retain talent. In an increasingly millennial-heavy workforce, many individuals seek career progression and goal alignment, among other perks, before deciding to apply to an organization or accept a job offer.

At core, employer brands must include a strong and unambiguous employee value proposition, or EVP, said Melissa Ambers, chief executive of Strategic Blueprint Consulting LLC in Houston. She said a strong EVP can distinguish an employer from its competition and illuminate what makes the company a better place to work in comparison to another.

“The most vital component of an employer's brand is the company’s reputation,” said Ms. Ambers, whose firm consults with organizations on employer branding, among other things. “An employer's reputation speaks to the quality of their product or service and how they treat their employees.”

A compelling EVP should detail salary and benefits, the bonus structure (if any), stock options (if offered), benefits (e.g., vacation, health insurance, retirement perks and parental leave), career development opportunities, the work environment, and the company’s culture. In assessing this list, Ms. Ambers added that human-resources departments should review their EVP routinely and critically to eliminate any ambiguity about what a new employee can expect.

Developing an effective employer branding strategy requires commitment and should begin with understanding the business, its vision, values and culture, human-resources professionals say. The process should involve conducting in-house research to determine how employees perceive the organization and what talent is needed to accomplish the organization’s objectives.

Those involved in shaping an employer brand should understand and be able to define the company’s attributes and identify developing trends about what is changing in the hiring process and key themes from internal employee surveys on what a company is doing well, additional perks it can offer and what can be improved to attract and retain talent.

These employer brand builders should also have a grasp of how their company stands relative to others in the same industry to support the hiring process and select those prospective employees who demonstrate they possess the job fit, cultural fit and organizational fit for the role.

Bottom line: The resulting EVP should clearly communicate the value of the brand and what is special about the organization, Ms. Ambers said. “A successful employer brand should be considered a foundational element in broadening the talent pool to attract and retain the right candidates.”

Continued Below: Employer Brand Research; New Joint Employer Rule Proposal; Labor Relations

 
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Research Spotlight on Employer Brand

Employers need to offer a compelling employee value proposition to win the competition for talent. Nearly 61% of 2022 Randstad Employer Brand Research respondents said wages are a critical factor in workers’ choice of job offers. Even as the current economic climate and rising inflation place an added emphasis on pay, it isn't the only factor when it comes to choosing an employer. The Randstad survey of 163,000 people in more than 30 countries also showed that 57% of respondents prioritize a good work-life balance, and nearly as many (55%) say job security is essential. The report goes on to say that creating a better talent experience, including offering flexibility and autonomy and meeting the emotional and intellectual needs of workers, will create a sense of belonging. All of this will go toward building an employer's branding.  

Access the full report.

 
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New Joint Employer Rule Proposal

The National Labor Relations Board is proposing a new rule that would make it easier for workers to say they are employed by two employers at once, a move that could open the door to employee claims against businesses that rely on franchisees, contractors or staffing firms.

What we know:

  • Under the current proposal, a company with the power “whether directly, indirectly or both” to control wages, hiring or work requirements would be counted as an employer.
  • That raises the possibility that a company that hires a contractor to run a cafeteria or clean the office could be considered a joint employer of the contractors’ workers. Or it could mean that a fast food or hotel chain requiring workers to cook food or clean rooms a certain way could be considered an employer even if those workers are hired and paid by franchisees.
  • Companies could be held responsible if their contractors violate labor law under the National Labor Relations Act. It could also force them to negotiate with unions representing their contractors’ employees.
  • The NLRB said it would accept comments on the new rule until November. A final rule likely won’t be issued before next year.
315,000

The number of jobs that employers added in August, down from the prior month’s revised 526,000 jobs, the Labor Department said.

 

Labor Relations

🎧 LISTEN: Thanks to a historically tight labor market, more companies are allowing workers to set their own shifts. Wall Street Journal economics reporter Austin Hufford explains why manufacturers, hotels, warehouses and restaurants are among those providing added flexibility to workers.

For the first time since he was elected president of the International Longshore and Warehouse Union in 2018, Willie Adams is leading labor negotiations with the companies running cargo-handling sites at West Coast ports that are the country’s main gateways for trade with Asia.

 

What Else We Are Reading

  • These Workers Were the Bosses’ Favorites. Now They Feel Jilted.
  • Companies Struggle With an Influx of New Hires.
  • Your New Business Travel Strategy: Tacking On a Vacation
  • California Governor Signs Fast Food Bill, Opening Way to Higher Wages
 

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