Good day. Sarah Guo, founder of venture firm Conviction, thinks generalist investors as well as entrepreneurs have not fully grasped AI’s possibility in healthcare. Far from being pokey in adopting something as forward-leaning as AI, the healthcare industry seems to be snapping it up, something she calls “the leapfrog effect.”
Conviction has backed AI-pumped startups across sectors, but it was two deals in healthcare, for OpenEvidence, an information provider for clinicians, and Latent, which serves pharmacists, that surprised Guo with their rate of growth, she said.
OpenEvidence, for instance, which offers research-based answers to clinicians’ questions, last month said more than 40% of U.S. doctors were logging into its portal daily. The service is free to healthcare providers and makes money on ads. It raised a $210 million Series B round at a $3.5 billion valuation in July.
For Guo, the reason VCs and entrepreneurs don’t dive into AI health startups is the perception that the sector is “super bureaucratic” and “too slow” in adopting tech. But some industries are so inefficient that they embrace new technologies more eagerly than others, she said.
In healthcare, the AI tech “leapfrogs systems that couldn’t realistically be upgraded, and it’s not about squeezing costs—it’s tackling the shortage of people that’s already blocking access to care,” she said in a LinkedIn post.
A dearth of healthcare providers has been compounded by burnout among doctors and nurses, at times leaving patients with inadequate follow-up care. With generative AI, help could be delivered via voice and without needing to download mobile apps, she said, adding that the arrangement is appealing to both patients and providers.
Even so, for entrepreneurs entering the AI health arena and investors taking the plunge, there’s competition and risk to keep in mind.
OpenAI, for one, is pushing into the sector. The company recently hired Nate Gross, co-founder of Doximity, a publicly traded provider of telemedicine and other tools, to lead healthcare strategy, as well as Ashley Alexander, vice president and co-head of product at Instagram, to become its vice president of health products.
And there’s plenty of risk. Guardrails are paramount, especially in healthcare. AI cannot afford to make the mistakes even humans might make, she said.
“It matters if we are wrong,” Guo said. “It’s kind of like self-driving. It’s not good enough to be as good as human doctors.”
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