CICS — News, Events, In the Real World and Provider Profile
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CICS Newsletter: March

CICS and Eyerly Ball to Launch New Mobile Crisis Response Services


CICS and its partner organization Eyerly Ball Mental Health Services announced they will provide new mobile crisis response services for central Iowans in the CICS region struggling with depression, anxiety, suicidal thoughts and other mental illnesses. The mobile crisis response team is hopeful to begin operation in March, responding to and remaining with callers in a crisis. This frees up local police forces to continue their patrols on the streets of the communities they serve to protect.

In collaboration with Foundation 2, the Cedar Rapids-based organization operating CICS's 24-hour Central Iowa Crisis Line (844-258-8858), the mobile crisis response team will coordinate care effectively within a trauma-informed, mutli-occurring capable system of care. This means when someone calls the Central Iowa Crisis Line, a phone attendant will determine if the caller needs in-person, preventive care and dispatch a response team to the caller's location within the hour. The mobile crisis response team will operate 24-hours a day, 365 days a year, with no less than two providers, trained according to requirements of Iowa Administrative Code Chapter 24.

"This is huge for the CICS region's residents who may need crisis services at any hour of the day," said CICS CEO Jody Eaton. "Right now, that responsibility falls on local police officers who can't always stay by someone's side throughout the night as they deal with their crisis. Having a trained team respond and coordinate care for individuals in need will be critical for improving mental health services in central Iowa."

CICS put out a request for proposal in 2017 for its providers to bid on the program. In late 2017, Eyerly Ball was chosen as the provider to administer the program, and a goal of initiating operations in March 2018 was set. Krystina Engle was named director of crisis services, overseeing the new effort and implementing its launch.

"We're so excited to begin offering this crucial service to central Iowans," Engle said. "Our trained staff are ready to hit the ground running, responding to individuals in need 24-7 and making our communities safer and healthier for all."


Calendar of Events


March 2
Hardin County MHDS Advisory Board Meeting
Friendship Club
Iowa Falls| 8:30 a.m.

March 6
Hardin County Mental Health Interdisciplinary Team (MHIT) Meeting
Friendship Club
Iowa Falls | 8:30 a.m.

March 7 and 8
Mental Health First Aid Training
CDS Global
Boone | 1:00 – 4:00 p.m.
Private training for in-house employees

March 12 –1 6
CIT Training

March 15
MHDS Commission
Polk River Place — Room Two
Des Moines | 9:30 a.m.

March 19
Substance Abuse Coalition
EJH Beard Administration Center
Newton | 11:00 a.m.

March 19
A Discussion about Concussion and Other Brain Injuries
Newton Public Library
Newton | 11:00 a.m.

March 19
Substance Abuse Coalition
EJH Beard Administration Center
100 N 3rd Avenue W.
Newton | 5:00 – 7:00 p.m
Free admission and parking

March 20
Hardin County NAMI Family Support Group
Friendship Club
Iowa Falls | 6:30 – 8:00 p.m.

March 21
Mental Health Collaboration
Skiff Medical Center — Service Room
Newton | 3:00 p.m.

March 24
Mental Health First Aid Training
New Memorial Lutheran Church
Nevada | 8:00 a.m. – 4:30 p.m. To register, contact Kathy Johnson at 515-663-2941 or

By the Numbers

One in six

Or about 15 percent

of children aged three through 17 years have one or more developmental disabilities

At least 25 percent

of hearing loss among babies is due to maternal infections during pregnancy,

such as cytomegalovirus (CMV) infection, complications after birth or head trauma.

Some of the most common

known causes of intellectual disability include fetal alcohol syndrome,

genetic and chromosomal conditions, such as Down syndrome and fragile X syndrome and certain infections during pregnancy.

*Statistics from the Centers for disease (CDC)



CICS in the Real World: Supported Community Living

Friendship Ark Homes and Community Services
The Supported Community Living (SCL) program is designed to support and encourage individuals to live as independently as possible in their own homes. Staff is available to provide individualized services at times that are convenient to the person served. The goal of the program is to maintain independent living and increase involvement in the community. The program provides training to help people develop or regain skills of daily living such as:
  • Home management
  • Social and leisure
  • Medical support services
  • Health and wellness education
  • Managing mental health
  • Financial services
  • Life management/independent living
  • Crisis management and problem solving
  • Home care and maintenance
  • Development of natural support systems
  • Transportation coordination
  • Advocacy
Cooking, cleaning, money management and other day-to-day living skills are vital for individuals with mental health or intellectual and other developmental disabilities to maintain their sense of independence. These skills are taught one-on-one in an individual's home or in a community setting. SCL provides up to 24 hours of support per day based on the member's needs.

The duration of services shall be based on age appropriateness and individual attention span. Members can receive SCL in the individual's, the family home, the guardian's home or integrated community settings. The typical and preferred living unit may include one to four persons. Special certification may be available that would allow five-person living arrangements. It does not include room and board costs, academics, medical services, vocational services, case management, daycare, babysitting or parenting.


Provider Profile


The Arc of Story County

March is Developmental Disabilities Awareness Month! The goal for this month is to create awareness about developmental disabilities, teach the importance of inclusion within every aspect of life and to share the stories of individuals with disabilities to show that a successful life is possible!

In recognition of Developmental Disabilities Awareness Month, our March provider profile is The Arc of Story County. Since 1953, The Arc of Story County has strived to enrich the lives of persons with intellectual and developmental disabilities as they learn, work, play and grow within the community. Through advocacy and services, the organization will support persons with intellectual and developmental disabilities and their families.

One of the ways The Arc strives to enrich the lives of people with intellectual and developmental disabilities is through programs and special events. These have included a night out at the I-Cubs, an Iowa State basketball game, a walking group on Wednesday evenings and even presenting the awards at Big 12 competitions. One of the most popular events is Monday "night" bowling. On Monday afternoons, people gather at Perfect Games in Ames to bowl and socialize with friends. This event has been active for more than 40 years!

As The Arc plans each event and activity, it connects back to the mission and focuses on including the community and increasing community involvement for people with disabilities. Be sure to check The Arc's online calendar, as there are always new and different opportunities!