NEWSLETTER #65 I APRIL 23, 2017

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SURVEILLANCE YOU CAN DANCE TO

 

A guy name Kyle Zak is suing the Bose Corp.

Zak claims a Bose app that is downloaded by customers to activate their wireless headphones secretly tracks their listening habits and sells the information to third parties.

Whether Bose is guilty or not is something for the courts to decide. But this lawsuit highlights a very important issue for the public and for marketers -- when do we say enough-is-enough to surveillance marketing?

 
 

Who in their right mind would ever suspect that their headphones were spying on them? But we have reached a point of crisis in "martech" (marketing technology) and "adtech" (advertising technology.) There are so many things keeping track of our activities (our phones, our thermostats, every website we visit, every link we click, our Siris and Alexas) it's impossible to know how much information about us is being collected, stolen, or sold on the open market.

If you're not paranoid you're not paying attention.

Of course, all the companies behind these potential sources of mischief tell us that our privacy and security are their first priority. And, of course, this is utter horseshit. If that's not bad enough, cybersecurity firms - who are supposed to be protecting our privacy - are apparently sometimes actually endangering it.

Later this week I'll be speaking in Toronto. I intend to say that we are dealing with a very clear risk-reward situation. The rewards of adtech, if any, have been quite low. The risks have become enormous.

There are only two groups capable of breaking the out-of-control cycle of surveillance. First is advertisers. They must come to the conclusion that adtech, powered by tracking, is doing more harm than good. I'll be making that case in Toronto. Despite my legendary powers of persuasion, the chances of advertisers doing anything about this are somewhere between zero and nothing.

Second is governments. If the advertising and marketing communities have any sense (hey, a guy can dream can't he?) they will get ahead of the privacy problem before the heavy hand of government comes down hard on them.

 
 
 

Shooting My Mouth Off

- As I mentioned above, the World Federation of Advertisers, which consists of about 400 of the world's largest advertisers, is having its "Global Marketer Week" in Toronto this week. I will be joining three others onstage in a debate about the glories of adtech.

- I had a very nice podcast conversation about the state of advertising with Dave Dye, great UK ad guy, which you can listen to here.

 
 
 
 
 



A Great Cartoon

This sums up life in the agency business just  about perfectly.

I found it on line but couldn't find a credit for the creator. If anyone knows who did it, please let me know so I can credit him/her.


 

 
 
 
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