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Olipop has helped spawn a whole new category of functional sodas since hitting shelves in 2018, inspiring prebiotic products from Coca-Cola and Pepsi in the process.
So why is it now changing its packaging, introducing a big new ad campaign and adopting a new tagline—“the feel good soda”?
Olipop has historically been a “pull” brand that relied on its taste, its brand architecture and its packaging to convey its central consumer proposition, that feeling good on the inside improves people’s lives “outside,” co-founder and CEO Ben Goodwin said at this week’s WSJ Global Food Forum.
But that’s gotten tougher as sales grew and success inspired imitation.
“Most of our competitors effectively copied our name architecture and copied our brand architecture, so you know, seven years in, it’s a little less breakout,” Goodwin said. “Hence the new brand rules.”
The new ads will pitch Olipop as a good time, the way consumers experienced soda when they first encountered it, not harm reduction.
“Being able to meet customers there and meet them where their identities are instead of challenging them or shaming them has been a really important part of our platform,” the CEO said.
It has been difficult over the years to develop a marketing message that felt “like it translated our ethos accurately,” according to Goodwin. “And so I have just been an enormous pain in the ass, which is not atypical, but I’ve been a huge pain in the ass with the marketing team for a long time.”
The work that is now emerging finally resonates with Goodwin as a founder, he said, predicting that it will “crush” with consumers. “I feel it in my bones,” he said.
The company nonetheless plans to do a lot of testing and refining as the campaign picks up.
“We’re going to do some ramped-up spending through this year,” Goodwin said, “but then we’re going to really go hell for leather in 2027.”
Watch: Ben Goodwin, co-founder and CEO of Olipop, discusses why “functional soda” has gained so much popularity, the demographic of the consumers driving its popularity, and what’s next for the industry. [WSJ Video]
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