ODFP Programs Update

Residential Care Quality Dashboard

The long-term care quality dashboard (click here) measures heatmap for facilities on Vancouver Island, 2018-2019 Q3.  Check out the dashboard for improvements in residential care, and get in touch with Sharon Todd if you are interested in joining the Residential Care Initiative in Oceanside.

Walk with your Doc Parksville took place on Tuesday, May 7th.  3 Physicians from Parksville Medical, led by Dr. David Owen, walked with the participants down to Parksville Beach (right through a film set!).  Participants enjoyed the walk immensely, and were joined by a representative from the Regional District of Nanaimo, the Oceanside Division of Family Practice, and the Qualicum Town Council.  

The PAM list went down this month, for the second month in a row!  If you find that you need a few more patients to round out your patient panel, please get in touch with Sharon Todd to reach those patients who are next on the waitlist.

PCN Update

The PCN project continues to be focused on engagement to capture diverse perspectives from care providers and community members throughout the Oceanside region.  Since the last update, we have met with: several GPs, the OWHN group, and the Errington community. 

By the time you read this, we will have held 2 large community events with the goal of capturing from community members - “what is working well” and “what needs changing”.

Lastly, the working group is busy working together on writing the PCN Service Plan Proposal, which is to be submitted to the Ministry of Health in June. Oceanside Division members have been invited to a PCN “Validation” dinner event on the evening of May 15th at Tigh-na-mara.  This will be an opportunity to hear about what we have discovered from the engagement, and to give your input into the redesign solutions proposed to-date. 

For more information, contact Laura Cross at: lcross@divisionsbc.ca or cell: 604-723-0797

Patient Medical Home Update

Qualicum Beach Associates, as the clinic incubator for Patient Medical Home, has begun work with the virtual panel assistant who is helping to lay the groundwork in looking at data and identifying needs for an Allied Health Professional in the office. We are also in negotiations with the Ministry about funding for a Nurse in Practice ahead of our PCN application.
The MOA Network is up and running with the third meeting held in April. MOAs are finding it useful to come together to network and have training sessions. April’s session was about the PCN as well as getting feedback from the staff about needs moving forward. Suzanne Beyrodt-Blyt discussed opportunities with PSP and talked about ‘Panel Clean up’. Dr. Mark Morris presented on the PCN and contributed to the discussion about how the panel cleanup has helped him in his practice.
The Palliative Care Network will be meeting again on May 22. This is a great opportunity to come and give voice to your needs with palliative care patients and to contribute to a vision statement moving forward. We will also be discussing future goals for the network.

Pathways Online Referral Tracker

We have a new short (one page) version of our Family Practice survey available for all Division member GP's to add a basic profile on Pathways. This is for GP's that do not have a referral based area of interest they practice who would already be on Pathways.

GPs are being asked to complete the Family Practice Survey in preparation for Referral Tracker.   If you need help, Dr. David Owen and Sharon Todd will be contacting you soon for a visit to make sure all Family Physicians in Oceanside and Port Alberni have a basic profile set up. 

Please fax completed form to 250-591-1205 or email to nanaimo@pathwaysbc.ca.
Pathways is building a Referral Tracker platform that will allow booking requests to be sent, received, and confirmed within Pathways. Both the referring and receiving physician would be notified along the way (e.g.. referral sent, referral waitlisted appointment booked, patient notified, patient confirmed, patient seen). The platform will also send electronic notification of appointments to patients. Keep an eye out for more details during 2019.
For more information about Referral Tracker watch this video HERE and read our latest January 2019 Pathways Newsletter HERE.

A team of mental health and substance use professionals is only a call away.

Compass is a province-wide service that supports evidence based care to all BC children and youth (0-25) living with mental health and substance use concerns. This is done by supporting community care providers with the information, advice and resources they need to deliver appropriate and timely care to children and youth close to home.
Services include:

• Telephone advice and support
• Identification and help with connection to local and online resources
• Telehealth consultation when needed
• Tailored education

Compass Mental Health: Supporting Providers
BC Children's Hospital 
A team of mental health and substance use professionals is only a call away.

Fostering Resilience for Health Professionals

Fostering Resilience for Health Professionals, a 5-day mindfulness-based retreat, is now certified for 27 hrs of CFPC Mainpro+ Group Learning credits.
Date: May 31st - June 5, 2019
Location: Hollyhock on Cortes Island, BC.
To Register and for more information, please click here.

Drs. Mark Lau, R.Psych. and Andrea Grabovac, MD, FRCPC, both certified Mindfulness Based Cognitive Therapy (MBCT) teachers and MBCT Mentors of the UCSD Mindfulness-Based Professional Training Institute, will be teaching this 5-day retreat that focuses on training skills to cope with burnout and to increase resiliency. 

New CMHA service - Confident Parents: Thriving Kids - Anxiety Program

New Service to Help Kids with Anxiety

Confident Parents: Thriving Kids – Anxiety Program is a phone-based coaching service for parents and caregivers that effectively reduces mild to moderate anxiety in their children ages 3 – 12.

Through a series of online videos supported by 4 to 8 weekly coaching sessions, parents and caregivers build skills and strategies they can use with their child at home, at school and with friends.

Developed by the Canadian Mental Health Association, BC Division in collaboration with experts on child anxiety, the program incorporates concepts from cognitive behavioural therapy (CBT).
The program is available for free across BC through physician referral beginning April 29.

For more information and referral forms, please click here. 

Home Health Monitoring has expanded

Home Health Monitoring has expanded; we now offer monitoring for patients with heart failure, COPD and diabetes across all of Island Health. We also added screening tools for anxiety, depression and chronic pain. Patients are provided with a tablet and biometric devices with which to complete a daily monitoring plan. A nurse monitors this information and provides ongoing education and coaching on self management, as well sharing key information with the family physician. Home Health Monitoring is a proven service with significant reductions in ED visits, admission and length of stay for patients who participate, as well has a high patient satisfaction rating.

Home Health Monitoring referrals are through Community Access with Community Health Services. Below is eligibility criteria and referral contact information:

Consider referral to Home Health Monitoring if your patient:

• Has a confirmed diagnosis of COPD or heart failure and is symptomatic
• Has confirmed diagnosis of diabetes and is struggling to   manage blood glucose
• Is willing to engage in self-management

Please click here to view brochure.

To refer to Community Health Services:
Telephone 250.951.9550
Fax 250.951.9575

For more information or to request printed Home Health Monitoring brochures or posters, please contact lisa.saffarek@viha.ca.

Upcoming Self-Management Workshops - Vancouver Island

Click here to find out what’s coming up on Vancouver Island.

If you are interested in finding workshops outside of your health region, please refer to our website.

In addition to our 6-week Self-Management Community Workshops, we offer the following:

1 to 1 Telephone Program: The Self-Management Health Coach Program is a telephone support program for individuals needing the extra support to achieve health goals. Each individual is paired with a coach and receives a weekly, 30-minute phone call for 3 to 6 months. Coaches are volunteers who may be living with chronic health conditions, and are passionate to help others to achieve wellness. For more information, please click here.

RX For Health a Resounding Success

The Rx for Health program launched in March 2017 and since then there have been 563 redemptions with over $21,000 in discounts for people to get active and stay active.
Rx pads are available for any Health Care Professional who is interested in prescribing clients physical activity as part of a wellness plan. This includes a $40 certificate available for registration or Active Passes with RDN Recreation and Parks. Ideal for the whole family, you can find programs for everyone. Program information is available in the Active Living Guide, online at rdn.bc.ca/recreation or at Ravensong Aquatic Centre  and Oceanside Place Arena.  The $40 certificate is valid until December 31, 2019 or while funding lasts. This is a pilot project with funding from the Island Health Community Wellness Grant and is supported by the BC Physical Activity Strategy. For more information or additional resources including Rx pads, posters and Active Living Guides, please contact:
Jenn Hopewell, Recreation Programmer
250-248-3252
Jhopewell@rdn.bc.ca.

Nuu-chah-nulth Patient Voices

My name is Megan Muller and I am a PhD candidate in the Department of Sociology and Anthropology at Carleton University and a fellow at SE Health Care. I am writing to invite you to participate in a project titled “Nuu-chah-nulth Patient Voices”.

Patient Voices Brochure
Information Letter & Consent Form
Storywork and Dialogues Process

Working with the Nuu-chah-nulth Tribal Council Nursing Services and two First Nations communities, our goal is to improve the quality of health services available to First Nations communities by enhancing cross-cultural understanding of respectful care practices. Our objective is to facilitate dialogue between health care providers and Nuu-chah-nulth community members about the impact of culturally safe care delivery on health outcomes. We hope to improve the interaction of the two health systems (NTC Nursing services and primary/acute care providers) for the benefit of the patients, communities and care providers.

If you agree to participate, you will be asked to view a series of documents and/or videos expressing Nuu-chah-nulth community members’ stories about what cultural safety means to them and how has impacted their health and wellness (“Patient Voices Stories”). You will be asked to comment from your experience on some of the themes and issues raised in these stories.

You will be asked to share your reactions to the stories, which will be recorded in video, audio, and/or notes based on your preference. You will be provided with a copy of all recordings and offered an opportunity to make any changes or remove content from your interview. The team will then take the collection of responses back to the First Nations participants and provide them with a chance to view and comment.

Based on your responses and the project findings, we will develop recommendations or guidelines to support increased cultural safety across the health systems serving Nuu-chah-nulth patients, families and communities who access care in your region.

Participation in this study is entirely voluntary. Your decision to participate or not participate, or to later withdraw from participation may be done without need for explanation. We will make sure that you are ok with the recording every step of the way, including approval for including specific parts of your interview.

Your experience is valuable! Your impressions and suggestions are an important step towards building greater understanding between Indigenous communities and health care providers.

If you would like to participate in this research project, or have any questions, please contact me at meganmuller@saintelizabeth.com or by phone at 250-218-6303.

This project is conducted in collaboration with the Nuu-chah-nulth Tribal Council Nursing Services and Saint Elizabeth Research Centre. This project is jointly funded by the Canadian Institutes of Health Research and Saint Elizabeth Research Centre. Ethical clearance for this project has been provided by the Carleton University Research Ethics Board.

Megan Muller PhD(c)
CIHR Health System Impact Fellow
SE Research Centre & Carleton University
PH: 250-218-6303
E: meganmuller@sehc.com
https://research.sehc.com/

Occupational Therapist in Oceanside

Sarah Charles, an OT with Symmetry Injury Rehabilitation is new to  mid/north Island. Please contact her to discuss possible patient referrals.
Phone:  604-828-8726
 

Upcoming BC Patient Safety and Quality Council Events on Vancouver Island

Engage to Improve: Creative Solutions for Working Better Together
June 5 | Victoria
Ever notice that the best ideas often come from the most unexpected sources? And that when you feel included and engaged, you want to do the best job possible? Do you think the teams in which all members make valuable contributions produce much better results? Do you want to surface the best ideas for the problems you’re facing today? If you answered yes to these questions, then Liberating Structures are for you. Learn how to make them work for you and your team in this full-day workshop! Click here.

Data-Driven Improvement
July 11 | Nanaimo
Measurement and the effective use of data are cornerstones of any improvement effort, from incremental changes to radical transformations, but it can be difficult to know where to begin. This workshop explores how data can be used to drive the improvements we wish to see – setting up measurement systems that work, analyzing data to uncover new insights and monitoring improvements over time. Not a technical person? Don’t worry, this workshop isn’t about crunching numbers in Excel or using statistical software. Instead, we take a practical, hands-on approach to exploring how data can be used to answer questions, understand problems and drive meaningful change.
Click here.

Oceanside Hospice Society

The Oceanside Hospice Society serves individuals and families experiencing end-of-life, care-giving and bereavement in the area stretching from Deep Bay to Nanoose, and west to Errington and Whiskey Creek

• OHS currently delivers the following services to the community:
• Medical Equipment Loan Program
• One to One Client Support Services
• One to One Grief Support
• Grief Support Groups
• Grief Walking Groups
• Self Care Fridays
• Caregiver Respite and Companioning
• Palliative Vigil Team
• Lending Library
• Community Networking , Education and Training
• Advance Care Planning Guidance

We strive to provide links in the continuum of care by supporting care giving at home, in hospital or the palliative care unit at Trillium and at community care facilities.
Please contact us at 250.752.6227 or visit www.oceansidehospice.com for further information.

Divisions in the News

See what is going on in other divisions around BC:

https://www.divisionsbc.ca/provincial/news-and-events/in-the-news