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Good morning. Restaurants’ maneuvers for cost-conscious consumers are reaching new heights this spring.
McDonald’s $3 menu arrives on Tuesday, going up against similar plays so far this year ranging from Taco Bell’s “Luxe Value” $3 menu to Panera’s first value menu, priced at $4.99.
Red Lobster might even bring back “Endless Shrimp” as soon as this month. (Don’t worry, it would be a limited-time promotion this time, not open-ended, and the chain’s Chapter 11 was never as shrimp-centric as it seemed.)
Here’s WSJ Leadership Institute’s Megan Graham on her recent evening at not one but two restaurant publicity events, each with a different spin on value:
It’s a good thing I was hungry Tuesday night, because I had signed up to visit first a tasting of Mediterranean fast-casual chain Cava’s new salmon and then a courtroom-themed pop-up promoting Chili’s value meals.
Cava is debuting the pomegranate-glazed salmon as a premium protein option next week after more than two years in development, a time during which the pressure to offer value only grew.
Executives say their menu is flexible enough to appeal to a range of customers.
A basic Cava bowl costs around $10 to $12, Cava’s chief experience officer, Andrew Rebhun, told me at the event in Manhattan’s Chelsea neighborhood, illuminated by the golden reflections from a large pita chip-shaped disco ball. “I really feel like we've done a really nice job positioning the brand—you have that kind of base entry bowl, then you certainly have a little bit of a premium for harissa chicken and then you see a premium for your steak, your lamb, etc.,” he said.
I asked him if he was aware that Cava’s kids’ menu has become a “hack” for young women on TikTok seeking a cheap lunch.
“I totally get it,” Rebhun said. “I understand it, and I think those who do it, they do it, and others who want more ingredients, more toppings, etc., will trade up.”
After filling up on a truly inappropriate number of mushroom baklavas, I headed over to Union Square, where the value play was very obviously the focus.
Chili’s took over a storefront immediately next door to a McDonald’s, setting the stage for the over-the-top trolling that would occur inside. Guests at the “Food Court” were urged to examine a gallery of evidence, such as a scale comparing the weight of a Chili’s chicken sandwich to a McDonald’s McCrispy, while enjoying its chips and salsa and margaritas.
A simulated court proceeding continued the conceit by pitting fast food against Chili’s 3 For Me meal, which includes a drink, chips and an entree with fries for $10.99. A deluge of chicken sandwiches to sample followed.
Kevin Hochman, CEO of Chili’s parent Brinker, said on an earnings call in January that the value pitch has been working.
“High prices are more relevant than ever,” Hochman said. “Every time we think that the consumer is going to get bored of our messaging, this just keeps coming back up in social media and in the zeitgeist.”
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