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Hello. Cyber risk in the technology supply chain continues to grow. Tech providers, especially the ones that specialize in a particular sector, have gotten hacked left and right in the past year or so.
That includes tech-services companies for credit unions, medical organizations, car dealerships and electric utilities—often small and mid-size companies that play a big part in consumers’ everyday lives.
One of the latest examples is a cyberattack at Bridgton, Maine-based NAHGA Claim Services, which processes healthcare and accident claims for organizations across the U.S. NAHGA said more than 181,000 people had their personal and medical data stolen in an April hack.
NAHGA, like so many other breached companies, told state regulators it has since improved its cybersecurity. (Of course. What else would a company say?) But here are the essential questions for me: Why does it take a hack to prompt action? Why don’t customer organizations know more about the cyber practices and protections of their critical tech providers, and demand better? Can AI help?
I’d love to hear your thoughts beyond the fact that vetting third parties is hard and time consuming. Email me or reply to this newsletter.
More news below.
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