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The Morning Download: New Iron Mountain CIO Comes With G Suite
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Good morning, CIOs. When Kim Anstett left Nielsen Holdings in April to become Iron Mountain's chief information officer, she took G Suite with her. Google's tools proved so effective at the data and television-ratings giant, as she tells CIO Journal's Angus Loten, that she began plans to roll out the technology at her new employer.
Sound familiar? Vendor relationships “often travel together,” especially when they have developed into long-term partnerships, said Steve Bates, who leads the CIO Center of Excellence at accounting firm KPMG.
Steven Capper, CIO at Netherlands-based construction company BAM Groep NV, said he prefers to go with trusted vendors “that you have used and can rely on,” adding, “The main role of a CIO is to ensure that IT works. It makes sense to use your own playbook.”
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Of course the approach can come with unexpected risks. Tech tools that worked well at one company aren’t always the right fit for another, analysts tell Mr. Loten. For her part, Ms. Anstett is working with the Boston-based company’s business divisions to ensure a successful rollout, which she expects to be complete within seven months.
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Robots work alongside people at an XPO Logistics facility. PHOTO: XPO Logistics
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CIO taps alma mater MIT for talent. Mario Harik, chief information officer at XPO Logistics Inc., is looking to his old school to bring fresh technological ideas to the company. The supply-chain company announced a partnership with the Massachusetts Institute of Technology for access to research ideas and technical talent.
XPO plans to hire 200 interns next year from multiple universities, including MIT. Collaborating with MIT is a better way of finding talent from the world’s top engineering school in emerging areas like robotics than going out and hiring MIT interns on your own, Mr. Harik said.
“Companies in that program, they have a much higher success rate of being able to attract talent because when you're involved with research and actual faculty, students get to hear the company name,” Mr. Harik said.
Some MIT interns will work on XPO’s robotics and logistics-based artificial intelligence efforts. XPO uses thousands of robots in warehouses for picking, packing and sorting tasks, and interns will work will tech teams to build products. It’s a mutually beneficial partnership, and MIT students will get a chance to supplement classroom lessons with real-world skills, Mr. Harik said. Based in Greenwich, Conn., XPO employs 1,800 IT workers.
— Agam Shah
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Smartphone on sale at a store in Russia last month. PHOTO: MIKHAIL TERESHCHENKO/ZUMA PRESS
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Apple revenue rises, iPhone sales decline. The tech giant revenue rose 1.8% in the September quarter to $64.04 billion behind a rise in sales of wearables and services. Those gains helped offset a 9.2% decline in iPhone sales during the period. (WSJ)
Facebook reports growth in revenue, users. The social-media giant’s revenue of $17.7 billion beat analysts’ predictions of $17.4 billion. Facebook’s earnings reflected strong user growth. The company said it has 1.62 billion daily active users of the platform, up 9% from just under 1.5 billion a year ago. (WSJ)
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The Kudankulam nuclear power project in Tamil Nadu state is India’s largest power facility. PHOTO: ADNAN ABIDI/REUTERS
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Malware detected at India’s largest nuclear power plant. The Nuclear Power Corporation of India Ltd., or NPCIL, said malware was discovered on a computer at its largest facility earlier this year but the computer wasn’t connected to the plant’s operations. NPCIL’s statement came less than a day after an earlier release denied there was a cyberattack on the control system of the Kudankulam power project in Tamil Nadu state. (WSJ)
Facebook agrees to pay U.K. fine over Cambridge Analytica scandal. The company reached a settlement with the U.K.’s privacy regulator to pay $643,000 fine for allowing political-data firm Cambridge Analytica to improperly access users’ data. The company stopped short of admitting wrongdoing.
Chump change. The fine in the U.K. was the maximum penalty under the country’s older privacy law. It could have been much bigger under the new EU law which allows for fines of up to 4% of a company’s annual global revenue. In Facebook’s case that could have been roughly $1.6 billion, says The Wall Street Journal's Parmy Olson.
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Sylvia Acevedo says in the Girl Scouts of the USA, ‘we call failure the first attempt at learning.’ KELLY MARSHALL FOR THE WALL STREET JOURNAL
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Meet the rocket scientist propelling Girl Scouts into digital age. Sylvia Acevedo, a former NASA engineer, once wrote algorithms for the Voyager 2 spacecraft before going on to an executive career in technology. Now as chief executive of the Girl Scouts since 2017, Ms. Acevedo is focused on turning around a membership decline and bringing the century-old organization into the digital age. She talked recently with The Wall Street Journal's Lauren Weber.
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Q:
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How is the decision by the Boy Scouts of America to admit girls affecting participation in Girl Scouts?
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A:
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For us, girl retention is up around 10%. What we’re very excited about is that the badges girls are earning are up. Anything from STEM, that increase is huge. We’re going to have up to 100,000 of those badges being earned their first year.
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Q:
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In the age of Instagram and iPhones, how do you keep girls engaged?
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A:
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It’s challenging. Girls write something online and what they get back is nothing more than a thumbs up, thumbs down, a like. That impacts girls’ self-esteem. You see that in their levels of confidence and, unfortunately, the increasing suicide rates. If you ignore that there’s a digital device in almost every girl’s hand, you really miss how she’s defining the world around her.
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China’s three major wireless carriers say they have millions of pre-registrations for 5G subscriptions. PHOTO: NG HAN GUAN/ASSOCIATED PRESS
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China is about to switch on 5G. China’s three major state-owned wireless carriers, China Mobile, China Telecom and China Unicom, on Friday will open the country’s 5G network for public use in about 50 major cities, including Beijing and Shanghai. Behind South Korea and the U.S. in introducing the technology, China is expected to sprint ahead in the coming weeks, The Wall Street Journal's Stu Woo reports. The Chinese government has made building 5G a national priority, clearing red tape and reducing costs so the three wireless providers introduce the new technology as swiftly as possible.
Uber, Lyft unveil ballot initiative to counter California gig-economy law. The initiative would exempt Uber, Lyft and similar on-demand companies from key provisions of the state's recently-passed gig-economy law, aimed at raising wages and providing new benefits for workers. (WSJ)
Facebook removes accounts linked to Russian businessman. The social-networking company said it removed 172 Facebook accounts, pages, groups and Instagram accounts that originated in Russia and targeted users in several African nations, The Wall Street Journal's Sarah E. Needleman reports. The investigation connected the campaigns to Yevgeny Prigozhin, a Russian businessman indicted by the U.S. Justice Department for allegedly orchestrating a campaign on Moscow’s behalf to influence the 2016 U.S. presidential election.
Defense CIO defends JEDI decision. Speaking Tuesday during his Senate confirmation hearing, Dana Deasy defended the recent decision to award a hotly contested and controversial cloud contract to Microsoft over Amazon. "I feel very confident that at no time were team members that actually took the source selection … influenced with any external [organizations], including the White House,” he said in one exchange with Sen. Angus King (Ind., Maine) according to NextGov.
Twitter to ban political ads. In a series of tweets on Wednesday, Twitter Chief Executive Jack Dorsey explained he believes political messages should be “earned, not bought.” “This isn’t about free expression. This is about paying for reach,” Mr. Dorsey said in a tweet from his personal account. (WSJ)
Your move, Facebook. Many people, including employees, are not happy with the company's decision to reverse its policy of exempting political candidates’ ads from its own fact-checking program. (WSJ)
Singularity now? DeepMind's AlphaStar is able to play the real-time strategy game StarCraft II at the grandmaster level. Translation: AI researchers love the game for "its complex and open-ended gameplay," says Gizmodo.
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Everything Else You Need to Know
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The Federal Reserve Wednesday cut interest rates for the third time this year and began to play down expectations of further cuts for now. (WSJ)
A White House official who allegedly raised concerns about President Trump’s phone call with his Ukrainian counterpart is set to appear for a deposition following a statement that he is stepping down from his role. (WSJ)
Since antigovernment protests erupted in June, hotels in Hong Kong have become ghost towns. Restaurants, normally heaving with tourists and locals, are struggling to attract diners. And the city is now officially in a recession. (WSJ)
The Washington Nationals captured their first World Series in franchise history, beating the Houston Astros in a turnaround that only the 2019 Nationals could dream of producing. (WSJ)
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