Upholding a Strong Reputation in Service and Repair

Western Branch Diesel (WBD) in Portsmouth, VA is a large full-service truck shop servicing major OEM dealers/distributors including Detroit Diesel, MTU and many other diesel engines. WBD has long built its reputation on an unwavering commitment to customer satisfaction as a service provider and business partner of the highest standard. Western Branch Diesel’s success and customer satisfaction is largely due to the ability to service engines efficiently, reliably and getting them back out on the road quickly – with same day service and 24-hour emergency service, seven days a week.

When Western Branch Diesel’s aging troubleshooting system struggled to work efficiently against evolving industry trends and customer demands, the service shop looked for a new solution to maintain its leading service offering.

Meeting a Range of Growing Challenges
With 17-service bays and a constant flow of diesel engines coming into the shop, Western Branch Diesel needed a solution to meet a range of growing and diverse needs to...View full story>>

When it comes to chassis dynamometers, the roll assembly hardware can maintain high functionality for years. In fact, a wave of innovation in the 1980s led to many installations still in operation today. As the old adage goes, “if it ain’t broke, don’t fix it.” The catch is you’re likely in the businesses of troubleshooting. And OEM dealers and distributors today face more sophisticated troubleshooting challenges than older systems can deliver – and much of it is to do with the instrumentation.

As you assess your system troubleshooting capabilities to meet today’s challenges, here are five key reasons you should consider upgrading your system, and what you can do to address them.

1. Capturing all of your data with a single system

If you are not capturing all of your data with a single data acquisition and control system, consider all of your time spent connecting the various systems and instruments to your vehicle and engine. After each test, this data needs to be manually synchronized and compiled before it can be analyzed and reports generated. Single systems allow a range of data to be captured through a common system to save time and labor.

Of course with a single data acquisition and control system, it’s more than convenience; it’s also capabilities in terms of information channels. Today, the latest instrumentation systems can read more than 350 information channels – and that’s in direct relation to needs being driven by advanced engine developments – allowing your system to read a greater range of data without interruption.

2. Communicating with ECMs

Speaking of evolving engines, can your system communicate with ECMs? All engines being produced today are electronically controlled, period. Each engine contains an electric control module (ECM) – a computerized system – that controls a host of protocols which are typically defined as SAE (Society of Automotive Engineers) or ISO (International Organization for Standardization) protocols. Several different types of protocols exist, such as the common automotive language called OBD-II. By upgrading ECM interfacing capabilities with current instrumentation, your system will be able to communicate with ECMs across a broader range of protocols, ultimately enhancing troubleshooting capabilities...View 3 more reasons to upgrade>>

This service assists the general contractor and subcontractors with meeting Taylor's design intent of the test cell, by reviewing the shop level drawings and providing feedback to the build team. The submittal review process provides a critical check-and-balance during the construction phase. Errors are often caught prior to construction therefore reducing risk and increasing value.

Ensure that your test cell conforms not only to Taylor’s design intent (reflected in the architectural documents), but also to you and your companies' expectations.

Test Cell shop level drawings Taylor typically reviews includes:

• Electrical
• Process Piping
• Steel Imbeds
• Steel Grating
• Lighting
• Bulk Storage Systems
• Building Materials
• Product Substitutions

Learn more about Taylor's Test Cell Services>>

When it comes to a productive engine test cell, the key might surprise you. While the dynamometer satisfies the core requirements, support systems are especially critical to delivering performance – on top of the fact that they can significantly reduce risks associated with health-safety issues. And for OEM dealer and distributor networks where vehicle or engine downtime can cost a customer hundreds of thousands if not millions of dollars per day, reliability is of the utmost importance.

Today, as engine controls, emission requirements and other industry demands drive an increasing number of engine test cell system rebuilds and upgrades, here are five things to know about support systems to ensure your test cell reliably delivers peak performance...View full article>>

We're always looking for images of our dynos and equipment.  Whether it's a Taylor Dyno accessory, equipment, or a complete test cell, send your photos to: mktg@taylordyno.com.

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Taylor Dynamometer                                              www.taylordyno.com