We know that we're sneaking in an extra newsletter - but as we're so close to the end of the month and we have some exciting news, we wanted to share it here first.

But before we do that, we hope that you and yours make the most of the long weekend ahead - whether you're celebrating Easter itself or facing up to the prospect of DIY, or even managing a mini break, we hope you find some time to slow down, even if it's just to work out when it last snowed on Easter Sunday! 

The business which is today known as Airport Lynx started from the Steve's kitchen table back in 2006 and then moved, as most growing businesses do, into a shed in their garden.

From there we moved to offices in Waterbeach in 2011 and then in 2015 we moved again to Cottenham, where we branched out to add our own in house garage, adjacent to our offices. When Steve first viewed  ... Read more...

I was on the receiving end of some truly brilliant customer service last week. The details of what happened were routine – but what was not routine was how great the person helping me made me feel. They didn’t make me feel silly for not knowing how to do something. They helped me and then said they wanted to make notes on how I’d gotten confused so that they could try to avoid it happening for someone else in the future. I came away feeling like I’d helped them – not the other way around!

I want to make more of that happen in my work for Airport Lynx customers – I want them to feel good about asking for help or giving us constructive feedback when it’s needed. Read more...

Hi, I’m Sammy. I’ve been with Airport Lynx since November and this is my first blog post. This isn’t so much a blog post. I prefer to see it as a sharing of information – in my new role of Marketing and Administration Assistant, the first task Liz set me was to write a post about team meetings. Read more...

We are very interested to see the updates coming from the Cambridge University Arms hotel - their Facebook is sharing photographs which make us, as Cambridge residents, want to book to stay and experience the ambience alone! The hotel has been closed for two years the re-opening will be a welcome return for Cambridge folk who love Parkers Piece and being in the heart of Cambridge. You can see more updates via their Facebook page...

As ever, we're here and ready to serve you and your team as they travel. If you have any thoughts on how we can do better, please let us know - we're here on 01223 440040 and always ready to chat.

Wishing you a chocolate filled / celebratory / electric screwdriver charged weekend....

Steve, Jayne and the Airport Lynx team.