HELLO!
WHAT ARE THE OTHER SITES DOING? Our new provincial knowledge sharing newsletter aims to answer this question by cross-pollinating experiences and practical strategies between medical staff associations (MSAs), physicians, support teams and health authority partners. Some ideas may be adaptable for your own planning. As this is our first issue, we would appreciate your feedback at the end. In this issue:
- PEER-TO-PEER TIPS & TECHNIQUES:
- Communication to build community
- Creating an effective collaborative structure
- HOT TOPICS:
- Covid-19's unexpected engagement benefits
- What do this year's site reports tell us?
- SUCCESS STORIES from across BC
- SHARE your strategies and successes
- NEWSLETTER FEEDBACK: Suggestions welcome
COMMUNICATION TO BUILD COMMUNITY
How is Interior Health building a culture of respect, safety, and mutual support among MSAs, physician leaders and the health authority? Drs Mike Ertel and Harsh Hundal share three practical communication strategies and tips that can be adapted at regional or local levels.
ENGAGING FOR PATIENT CARE
How have Drs Petrus Retief and Ralph Jones initiated widespread engagement of the health care community to create a new system of care for chronic pain? Their team shares success factors for structuring an effective collaborative effort.
COVID-19: Unexpected engagement benefits
The pandemic brought everyone together in the ultimate test of engagement. How did relationships mobilize crisis responses, problem-solving and innovation in record time? What did we learn that we can move forward for local and regional planning?
A YEAR LIKE NO OTHER: What do the site reports tell us?
Despite enormous pressures over the past year, MSAs and health authority partners from 65 sites across BC reported big accomplishments. What are some key insights that we can learn from?
The following are a few of many examples of successful Facility Engagement activities from across BC. Read more here and submit yours below. If you would like to connect with any of these sites to learn more, e-mail engagement@doctorsofbc.ca.
SOUTH ISLAND: Simulation initiative 'undoubtedly saved lives' during the heat dome when Victoria-area emergency departments were flooded with patients suffering from hyperthermia. GO>
RICHMOND: Doctors reduced the average turnaround time for lung cancer diagnosis from 55.7 days to 34.5 days by developing a pathway that can be used for other cancers, and at other hospitals. GO>
TOFINO: First Nations community healers are collaborating with a local physician to strengthen cultural connections and traditional practices for healing in health care. GO>
PRINCE GEORGE: A collaborative team is reducing unnecessary hospitalizations by shifting to same day shoulder replacements, an approach that can also be used for hip replacements. GO>
VANCOUVER: Finding common ground, an intentional focus on shared priorities between physicians and Vancouver Coastal Health, focuses on wellness, equity and inclusion in medical leadership, and more. GO>
NELSON: From the ER, Love is Also Contagious has lifted spirits among doctors and clinical teams experiencing the anxiety and stress of COVID-19. GO>
CAMPBELL RIVER: The 2020 Spirit Awards: The MSA and Division have teamed up to honour some of the physicians and people who keep the community healthy. GO>
HAVE A SUCCESSFUL STRATEGY OR STORY? Submit it for sharing here.
The provincial FEI team wants to hear about your impactful engagement activities to facilitate sharing with other MSAs, health authorities and partners.
THIS NEWSLETTER: Feedback please!
Thanks for checking out our first issue. We would appreciate hearing about what is most useful to you and suggestions for future issues. Thank you!
ABOUT THIS KNOWLEDGE SHARING NEWSLETTER
This new publication has been introduced by the provincial Facility Engagement Initiative (FEI) in response to MSA and health authority requests to learn from others' experiences. It is one piece of a broader, growing FEI knowledge sharing strategy to enable greater cross-site pollination, and increase opportunities to connect and share.
The intent of FEI knowledge sharing is to support MSA physician leads and working groups, project teams, and health authority partners to address common challenges and priorities, avoid re-inventing the wheel and fast track efforts to achieve success.
This newsletter will share information, experiences, strategies, and successes collected directly from MSAs and data sources such as the Site Engagement Activity Track (SEAT) and Site Review and Reporting Process (SRRP).
Note: this publication differs from the monthly Facility Engagement e-news, which shares operational updates with MSA project teams.