Is this email difficult to read? View it in a web browser. ›

The Wall Street Journal. The Wall Street Journal.

Sponsored by
Deloitte logo.

Nat Ives stipple portrait

AI Marketing Startup Hightouch Lands a $2.75 Billion Valuation

By Nat Ives | WSJ Leadership Institute

 

Good morning. Today, Goldman Sachs and Bain bet that a marketing software company can harness AI instead of falling prey to it.

Goldman Sachs logo on a screen at the New York Stock Exchange

Goldman’s Alternatives Growth Equity division co-led the investment in AI marketing software startup Hightouch along with Bain Capital Ventures. Photo: Brendan McDermid/Reuters

Hightouch, a company that uses generative AI to help marketers create and manage campaigns, has raised a $150 million funding round led by Goldman Sachs Alternatives’ Growth Equity division and Bain Capital Ventures, The WSJ Leadership Institute’s Patrick Coffee reports exclusively this morning.

The round values Hightouch at $2.75 billion, up from $1.2 billion in early 2025.

The company has been around since 2018, when it started helping marketers use cloud-based data to segment audiences and plan campaigns, but started developing creative production tools in 2023. It says its ability to train AI on clients’ existing marketing communications helps the output stay on-brand, follow patterns that worked in the past and avoid the “slop” look.

Its funding round comes amid speculation that newer, faster AI tools are going to swamp legacy software companies’ business, a notion that in recent months shaved more than $1 trillion off the valuations of market leaders.

I asked Patrick to put the news in context for marketers.

Does Hightouch represent the old guard that some people think is headed for SaaSpocalypse, or has it grabbed the cloak of “AI disruptor” despite pre-dating the gen-AI boom?

Patrick: Some investors are betting that the household names in business-to-business software will eventually be displaced by a new wave of software companies that can do things faster and with fewer people, because they use AI coding agents to help design their new products. They argue that the older companies can buy new AI startups and integrate their tools, but in order to match the speed and dexterity of these challengers they would need to rebuild their tech stack from the bottom up.

I can’t speak for any investors of course, but it seems clear that a couple of the largest firms actually see Hightouch as a member of this new class.

Hightouch says it topped $100 million in estimated annual recurring revenue this year. Where is all this going?

Patrick: We’re closing in on the day when certain large advertisers farm out a lot of their creative production work, even a majority of it, to AI. I remember more than a year ago, someone telling me that marketers were starting to experiment with AI agents trained exclusively on one brand’s material, so everything they churn out is in that brand’s voice. I was like, wow, that’s fascinating, but it’s the main premise behind Hightouch’s newer services, so we’re already well beyond the point where it’s a new idea.

Also I know we hear this all the time, but the stuff AI is producing today really is noticeably better than it was six months ago. One of Hightouch's founders told me that they often start meetings by showing employees two videos and asking them which one is AI. But they're both AI.

 
Content from our sponsor: Deloitte
Generative AI is Ready Now. Are Your Marketing Operations?

An experiment shows that generative AI is ready to play an assisting role in content operations, alongside humans working together. Read More

More articles for CMOs from Deloitte
 

Off-Label

Curls of wet-looking hair in front of a pink bubbly background

Influencers are slathering lube on their heads for glossy locks. Elizabeth Arvelos Coetzee/WSJ

The secret to the viral wet-hair look is K-Y Jelly, Suzanne Vranica writes for the Journal, but don’t bother trying to get K-Y to capitalize on it.

When the influencer Deanna Giulietti posted a video of her unusual hair prep to her 2.2 million-plus followers, she tagged K-Y and had her management team pitch a brand partnership.

Instead of seizing the opportunity, however, K-Y parent Reckitt ran the other way.

“We appreciate the creativity here but please note, our K-Y Lubricants should only be used as directed on the label,” the brand told Giulietti in an Instagram direct message.

While most brands would love to find themselves part of a viral hack, Reckitt seems wary of violating FDA guidelines governing its product.

“K-Y products are designed and regulated as medical devices, for use as personal lubricants, and have not been studied for other uses,” said Julia Kim, Reckitt’s vice president of regulatory affairs and safety. “The safety of the people who use our products is our first priority.”

How brands normally respond to social media: Thayers’ new Hydrating Milky Mist was created in direct response to a TikTok exchange between influencers. [Glossy]

 

Quotable

“Try to control your propensity
to use social media to make things work outside the courtroom.”

— U.S. District Judge Yvonne Gonzalez Rogers to Elon Musk as his lawsuit against OpenAI and Sam Altman went to trial on Tuesday. OpenAI lawyers had complained about Musk’s recent posts on X calling the OpenAI CEO “Scam Altman.”
 

Early Review

Jimmy Kimmel smiles at his late-night show's desk

President Trump called for Jimmy Kimmel to be fired for a joke he made last week about Melania Trump. Randy Holmes/Disney

Jimmy Kimmel continued his criticism of President Trump during his show on Tuesday, Joe Flint and Isabella Simonetti report.

Trump had called for ABC to fire Kimmel for joking last week that Melania Trump had “a glow like an expectant widow.”

But in his “Jimmy Kimmel Live!” monologue last night, Kimmel showed a clip of Trump apologizing to the first lady for likely not being able to match his parents’ 63-year marriage.

“Wait a minute, did he just make a joke about his death?” Kimmel said. “Only Donald Trump would demand I be fired for making a joke about his old age and then, a day later, go out and make a joke about his own old age.”

Also on Tuesday, Federal Communications Commission Chairman Brendan Carr launched an early review of Disney’s broadcast television licenses.

The early review is an outgrowth of an FCC probe launched last March into Disney’s DEI initiatives.

Its arrival so close to Kimmel’s latest fight with the administration is “coincidental,” according to a person familiar with the FCC’s plans.

 

The Magic Number

$70

Cost of a dog leash from Ruffwear’s new premium Ridgeline collection, which includes “groundbreaking” fabric and magnetic closures, compared with $25 for its popular Front Range leash. The higher-priced line is a way to bolster Ruffwear’s leadership position in its category, CMO Robin Skillings said.

 

The WSJ CMO Council

The community where marketing leaders drop the corporate speak and share what’s actually happening. The WSJ CMO Council unites leaders from the world’s most influential brands including Adobe, Audi, Google, IBM, Intel, Johnson & Johnson, Meta, Taco Bell, P&G and Verizon.

Tap into the connections and WSJ intelligence that move careers forward and separate the prepared from the scrambling.

Request Information

 

Keep Reading

Adrian Grenier’s judgy “Devil Wears Prada” character Nate isn’t coming back for the sequel, but the actor does have a new marketing deal with Jarlsberg. [People Brands and Things] 

Retailers from Ralph Lauren to Ulta Beauty are flocking to TikTok Shop in search of new shoppers and growth. [WSJ] 

The Americans’ World Cup opener in Los Angeles still isn’t sold out as sky-high ticket prices keep even some hardcore fans away. [WSJ] 

Sports-bar chain Tom’s Watch Bar will start selling seats for major sports events like this summer’s World Cup. [Restaurant Business] 

Omnicom Group broke its first-quarter earnings into “core operations,” meaning the businesses it intends to keep for at least the next year, and those it plans to sell. [Adweek] 

 
Share this email with a friend.
Forward ›
Forwarded this email by a friend?
Sign Up Here ›
 

Deloitte Logo.
 

About Us

We bring you the most important (and intriguing) marketing and experience news every day. Write me at nat.ives@wsj.com any time with feedback on the newsletter or comments on specific items. We want to hear from you.

And follow the CMO Today team on X: @wsjCMO, @megancgraham, @dollydeighton, @patrickcoffee and @natives.
 
Desktop, tablet and mobile. Desktop, tablet and mobile.
Access WSJ‌.com and our mobile apps. Subscribe
Apple app store icon. Google app store icon.
Unsubscribe   |    Newsletters & Alerts   |    Contact Us   |    Privacy Policy   |    Cookie Policy
Dow Jones & Company, Inc. 4300 U.S. Ro‌ute 1 No‌rth Monm‌outh Junc‌tion, N‌J 088‌52
You are currently subscribed as [email address suppressed]. For further assistance, please contact Customer Service at sup‌port@wsj.com or 1-80‌0-JOURNAL.
Copyright 2026 Dow Jones & Company, Inc.   |   All Rights Reserved.
Unsubscribe