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Hightouch, a company that uses generative AI to help marketers create and manage campaigns, has raised a $150 million funding round led by Goldman Sachs Alternatives’ Growth Equity division and Bain Capital Ventures, The WSJ Leadership Institute’s Patrick Coffee reports exclusively this morning.
The round values Hightouch at $2.75 billion, up from $1.2 billion in early 2025.
The company has been around since 2018, when it started helping marketers use cloud-based data to segment audiences and plan campaigns, but started developing creative production tools in 2023. It says its ability to train AI on clients’ existing marketing communications helps the output stay on-brand, follow patterns that worked in the past and avoid the “slop” look.
Its funding round comes amid speculation that newer, faster AI tools are going to swamp legacy software companies’ business, a notion that in recent months shaved more than $1 trillion off the valuations of market leaders.
I asked Patrick to put the news in context for marketers.
Does Hightouch represent the old guard that some people think is headed for SaaSpocalypse, or has it grabbed the cloak of “AI disruptor” despite pre-dating the gen-AI boom?
Patrick: Some investors are betting that the household names in business-to-business software will eventually be displaced by a new wave of software companies that can do things faster and with fewer people, because they use AI coding agents to help design their new products. They argue that the older companies can buy new AI startups and integrate their tools, but in order to match the speed and dexterity of these challengers they would need to rebuild their tech stack from the bottom up.
I can’t speak for any investors of course, but it seems clear that a couple of the largest firms actually see Hightouch as a member of this new class.
Hightouch says it topped $100 million in estimated annual recurring revenue this year. Where is all this going?
Patrick: We’re closing in on the day when certain large advertisers farm out a lot of their creative production work, even a majority of it, to AI. I remember more than a year ago, someone telling me that marketers were starting to experiment with AI agents trained exclusively on one brand’s material, so everything they churn out is in that brand’s voice. I was like, wow, that’s fascinating, but it’s the main premise behind Hightouch’s newer services, so we’re already well beyond the point where it’s a new idea.
Also I know we hear this all the time, but the stuff AI is producing today really is noticeably better than it was six months ago. One of Hightouch's founders told me that they often start meetings by showing employees two videos and asking them which one is AI. But they're both AI.
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