COVID-19 Update 14Looking after staff health and wellbeingIntroduction As I write my update this evening for these communications, I have just watched the announcement that existing social distancing and therefore working arrangements will be extended for three weeks, taking us to 7th May 2020 at the earliest before such restrictions may be lifted. This means that the current arrangements we have in place for operational service delivery will continue in full throughout this time. As soon as we have more information about the easing of restrictions, we will work with teams to look at how services will continue to operate in the longer
term. Today I have important updates on the following:
Jonathan O'Brien - Director of Operations and Deputy Chief Executive Supporting health and wellbeing of our staff We have produced a brand new dedicated section on our CAT Intranet containing new health and wellbeing resources to support our people through Covid-19. The new section – created jointly by our OD Team, Matt Johnson, the Trust’s head of Psychology and Jan Summerfield, Staff support and counselling service Manager – can be accessed by any of our staff with access to our CAT Intranet by clicking here Life has changed considerably for us all as a result of the COVID-19 pandemic and this is likely to be the most difficult time of our working careers. The new section has been designed to direct our staff quickly and easily to high quality resources and advice covering a range of topics that will help them to stay healthy (in body and mind). Our message to all our people is “we need to look after ourselves, if we are to look after others!” A video featuring our Executive Director of Workforce, OD and Inclusion, Shajeda Ahmed, is below: Launch of video consultations The Digital Team have been piloting a video consultation (VC) solution “Attend Anywhere” (AA) within a few teams over the past week. AA allows staff to undertake a virtual consultation with the patient, where all parties can see and hear each other. This pilot has been rapid, and very successful, with many virtual consultations being held between our clinicians and patients already. We are now in a position to roll this out Trust wide. Service Managers have been contacted with lists of teams and asked to confirm where VC is suitable for use. We will be working with Service Managers to prioritise teams and send out invites to individual members of staff. We have restrictions on the number of people we can bring onboard the solution each day but we will get to everyone as soon as possible. Speak to your Service Manager about getting access if you’ve not heard anything in the next week. The Digital Team will be providing demonstrations and Q&A sessions. These will be delivered via MS Teams and will be recorded as not everyone will be able to attend. Dates and times for these demonstrations will be published on CAT so check regularly for a time you can attend. This page contains details of the service as well as handy video guides and demonstrations of what will be available in due course to all service users who qualify, including the film below. Recording & managing absence during Covid-19 The latest guidance for recording and managing absence during Covid-19 is available on the CAT Coronavirus Workforce Hub page. We need people to use the most up to date absence form. That way we can ensure timely and accurate reporting, supporting managers with managing Covid-19 absence and making the connections with staff testing and hotel accommodation as a way of facilitating a return to work. Please help the workforce team by checking you have the most up to date guidance available. Lorenzo Updates for recording patient information We've made several updates to Lorenzo to enable you to record patient information relating to Coronavirus. The main enhancements are: Additional Clinical recording 1. Additional SNOMED codes so we can accurately record diagnosis, symptoms, findings, and presenting complaints, relating to the virus Additional Administrative recording 3. Outpatient Appointments - Additional cancellation reasons, when cancelling or rescheduling an Outpatient appointment for a patient, or when adding the patient to the pending list |