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United Parcel Service is rolling out technology to more closely track the billions of small packages that move through its U.S. network each year, the WSJ Logistics Report’s Liz Young writes. The parcel-shipping giant on Tuesday said it has invested $100 million so far to set up radio frequency identification, or RFID, technology across its network, with plans to spend more.
UPS is embedding RFID tags into shipping labels and has installed RFID sensors on all its U.S. delivery trucks, at its more than 5,500 retail stores and in its final-mile delivery centers. It plans to start adding the sensors to its middle-mile facilities later this year. UPS said the tagging system gives customers a more up-to-date, accurate picture of where packages are, though it doesn’t include real-time location tracking.
UPS’s chief commercial and strategy officer, Matt Guffey, estimates that the RFIDs will cut about 20 million manual scans per day, trimming labor costs. He declined to provide an estimate on how many jobs could be cut as part of the change. UPS has cut tens of thousands of positions and rolled out additional automation as part of a restructuring.
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