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OpenAI Considers Major Price Cuts, Anticipating War for Users With Anthropic

By Nat Ives | WSJ Leadership Institute

 
A head in silhouette near a glowing ChatGPT logo

The company might lower prices for tokens, the central unit for gauging AI costs, people familiar with the matter said. Bhawika Chhabra/Reuters

Good morning. Yesterday I mentioned companies’ growing concern over the sometimes shocking cost of using AI. For market leaders like OpenAI and Anthropic, which face even more mind-blowing expenses, that could be a problem.

Last night we got word that OpenAI and Anthropic want to get ahead of it.

OpenAI is considering drastically lowering the prices it charges users as business leaders begin to balk at high costs, Keach Hagey and Berber Jin report exclusively for The Wall Street Journal.

The move would be in anticipation of similar cuts the company expects at Anthropic, according to people familiar with the matter.

A price war would be an early test of the strength of both companies’ business models ahead of hotly anticipated public listings. OpenAI and Anthropic have captured the majority of revenue from new AI products, powering their rise.

But an underlying risk that investors have long identified is the interchangeability of their products, and the ease with which customers can abandon one for the other.

Related: Charging users for subscriptions is only Meta Platforms’ latest bid to build a business outside advertising, but its planned capital spending on AI is making the project more urgent than ever. [WSJ] 

 
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Time to Optimize

Cindy Rose speaks on a panel

AI is simultaneously empowering marketers and complicating their lives, WPP CEO Cindy Rose said at the WSJ CEO Council Summit in London. WSJ

AI token costs loomed over the conversations about AI at Day 2 of the WSJ CEO Council Summit in London.

You’ll remember Uber’s disclosure that the company had blown through its AI budget for 2026 just months into this year.

“Same at WPP,” said Cindy Rose, CEO of the ad holding company, on stage at the CEO summit.

Token prices have actually fallen for some uses, Rose noted—just not typically for hers.

“The deflation tends to apply to commodity cognition,” Rose said. “In the marketing space we’re using the very expensive models, right? Because we’re doing frontier reasoning, we’re doing high-resolution video and audio, where there’s no deflation, just cost increase. So, you know, I think this is, this is the problem or the sticker shock that most companies haven’t yet experienced but will.”

Rose didn’t suggest any kind of imminent pullback from AI spending.

“We’ve got 15,000 creative executives at WPP and they are by far the biggest users of AI in our organization,” she said. “And my mantra to them is always ‘Use AI to automate the ordinary and elevate the extraordinary,’ because when you free humans up to do what only humans can do, extraordinary things happen.”

But WPP will get more sophisticated about AI use, Rose said.

“I’ve got more agents than employees now,” she said. “And there’s a lot of unbudgeted costs associated with that. So now the pivot needs to be towards token consumption optimization, which is the next chapter.”

Video: See the entire conversation on AI investment and impact with WPP CEO Cindy Rose, Deliveroo CEO Miki Kuusi and Yum China CEO Joey Wat.

More from the WSJ CEO Council Summit: What A$AP Rocky taught Burberry’s CEO about brand building. [WSJ Video]

 

Quotable

“If you have friends and family or colleagues—or I know Meta just laid off 8,000 people—any of those great people you know, ping them.”

— Amazon Web Services CMO Julia White, asking staff for help finding candidates to fill some 160 open positions across AWS marketing
 

The Magic Number

$250 million

Sum pledged by talent agency CAA and private-equity firm TPG
to form a new venture to buy, run and grow a portfolio of
creator-led businesses

 

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Keep Reading

Julie Felss Masino

Cracker Barrel CEO Julie Felss Masino survived customer and social-media revolt by unceremoniously casting aside her original plans for a rebrand. Jeenah Moon/Reuters

How Cracker Barrel’s CEO saved her job by abandoning her own strategy. [WSJ] 

State Farm is using AI to animate a talking basketball-hoop stanchion for real-time social-media ads during the NBA Finals. [Ad Age]

Polymarket asked content creators to take the “paid partnership” label off their posts claiming without evidence that Spencer Pratt was the victim of election fraud. [Popular Information] 

Kalshi and Polymarket are nimbly turning Knicks fans’ viral moments into marketing magic for prediction markets. [Front Office Sports]

Walmart is training store associates at all levels to use AI. [Modern Retail]

An Eli Lilly initiative to improve the representation of people with diseases reached the screen in three short films premiering at the Tribeca Festival. [Fierce Pharma] 

Work by marketers including Heineken, Ikea, Asics, Oreo and Vaseline made the shortlist of finalists for Cannes Lions’ prestigious Titanium category. [Adweek]

The “Toy Story 5” x Porsche collaboration is “the best brand collab of the year.” [Creative Bloq]

 
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