As I write this, it's 10am and we have some snow at Airport Lynx HQ but nowhere near the volumes we thought we would. Our social media is awash with photographs of children in neighbouring counties whose schools are closed and there was hope for the same in our house but it didn't happen!

We don't think we'll be snowboarding our way into the office tomorrow, but we do appreciate that snow may be a source of worry about journeys for some.

Every day, irrespective of the weather conditions, we actively monitor all routes and roads continuously. This means that if there is an accident or roadworks or a horse in the road (it happens more often than you'd think), we're here and ready to respond, divert and re route our cars already on the road and update those about to start journeys. So, on days like today, please do assume that all is well with your journey unless you hear from us. And don't be afraid to tell your driver if you'd like the car to be cooler - we want to ensure eveyone is warm so on colder days we turn up the heating, but if it's too much for you, just let us know and we'll change it!

In recent years, as we pitch our services to increasing numbers of new customers, we’ve noticed businesses becoming more articulate about duty of care and how it is to be met.

It’s interesting to us, as historically we’ve not sold our service on the basis of our operating to meet duty of care needs. And yet, inherently, that’s what we do.

Airport Lynx is ahead of the curve in providing an exceptional duty of care in a number of ways:
1. Lynx Autocare
Our biggest advantage in our offering is of course, our in house garage. Lynx Autocare’s primary purpose is to provide in house servicing and mechanical facilities to our cars. Read more...

At Airport Lynx, we’re biased. We believe that travelling for business is a good thing. We take passengers to and from airports on average at least once an hour, every hour of every day of the week. We don’t think that’s going to change any time soon, even though there are continuing – and welcome – advances in technology for communications. The challenge for travel managers is three fold - to keep staff safe, manage budgets and provide transfers, flights and hotels that are of a standard where staff will not refuse to actually travel for their work. Read more...

Airport Lynx is a great place to work. No two days are the same – everyone has different requirements and preferences so it’s always a magical thing to see and hear our team on the phones helping customers arrive the right place at the right time.

With a “business hat” on, it’s been a really positive experience for us to run our #FeelingTheLove campaign. We’ve had a volume of feedback that far exceeded our expectations and in addition, the feedback was detailed and gave us incredible insights into the experiences the bookers and travellers have when using our services.

However, last week brought a real personal highlight – the winner of our #FeelingTheLove campaign was chosen and I drove to meet Sarah and her family last Wednesday, to drop off the roses and chocolates. I arrived at tea time and as a mother with a busy household myself, I was intending to be with the Sarah and her family for as short a time as possible – I didn’t want to get in the way!

However, I stayed a bit longer than planned – here’s why. Read more...

Thank you for taking the time to read our newsletter. We're always pleased to share our learning - this week we've broadened our horizons in a local sense by checking out the Cambridge Indepdent's business section. If you get a moment, do take a look. 

As ever, we're here and ready to serve you and your team as they travel. If you have any thoughts on how we can do better, please let us know - we're here on 01223 440040 and always ready to chat. 

Steve, Jayne and the Airport Lynx team.