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ISSUE 7 \\\ FEBRUARY 2020
New year - what's ahead?
Well, we're well and truly into a new year...and decade...and our team is looking forward to continuing their support to you in administering long service leave for your eligible employees.
This year we remain committed to delivering on our technology improvements for streamlining levy submissions, to increasing resources for faster processing in general and to providing access to information that clarifies processes in an effort to make your job a little easier.
We're receiving great feedback from clients following service and process improvements delivered in the past 12 months and we'll work to increase those satisfaction levels.
Wishing you and your team a wonderful 2020!
The Coal LSL team
‘Appreciated your help today with my refund and claiming queries. I feel much better after chatting with you. Your colleague was also wonderful - she showed true understanding and I needed that.’ Employer
Accrual during paid parental leave
We've recently seen an increase in enquiries about paid parental leave. In brief: a period where an employee is on unpaid leave does not count as qualifying service and no levy is payable.
Self-employed?
Here’s a little information about how to identify whether you’re eligible for the black coal mining long service leave benefit and, if so, how to ensure levy payments are made on your eligible wages so you can claim leave when entitled.
Topics of recent interest to employees
Deduction of hours, mental health, payment frequency and roll-overs are a few of the questions employees have been asking us lately through our contact centre. Here are the Top 5 since our last update...
Diary dates
Important dates for your diary:
- Levy advice and payment for January are due on or before 28 February.
The form and helpful guide are available on our website under Levy Reporting.
- Annual audit report for 2018–19 is due within six months of the end of the financial year.
Support materials are available on our website under Legal Obligations.
Website: coallsl.com.au
Phone: 1300 852 625
General enquiries: query@coallsl.com.au
Office hours: Monday to Friday from 8:30am-5:00pm (AEST)
Mail: Coal LSL, Locked Bag 2021, Newcastle NSW 2300
ABN: 12 039 670 644
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