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NEAS Service Protocol Launches

NEAS has launched a new customer service protocol for our Quality Endorsed members and potential members. 

"Our objective is to set standards for service delivery which effectively support our Quality Endorsed members" stated NEAS CEO Mark Raven at the announcement; "Many of our members rely on NEAS prompt support in their relationships with agents, students, teachers and government."

The protocol makes commitments to turn-around times for course assessments, general applications, decision making and responses to enquiries.  The Protocol will be posted on the NEAS website from July.

Quality Learning Series "Strategies for Teaching IELTS Writing"


By popular demand, Clare McDowell’s Strategies for Teaching IELTS Writing returns to Sydney on Thursday July 30 at 1.30pm.   Clare's experience and insights developed over 30 years of ELT practice guides participants through the basic testing principles underpinning the IELTS writing test and examines scripts to see where key problems lie at a range of levels. 

Participants leave with a range of useful strategies which they can use immediately.  NEAS workshops are complimentary for members - which means they fill fast. Numbers are limited to 2 per centre (register here)

100 ELT Centres are NEAS Quality Endorsed!

With the end of June approaching, NEAS has just approved its 100th Quality Endorsed English Language Teaching centre.            

"This milestone celebrates our sector's commitment to delivering quality and enhancing the student experience!" commented NEAS Chair Denise Taylor.  

A number have commenced quality improvement activities prior to being approved for NEAS Quality Endorsement. NEAS' new stakeholder feedback model has raised the bar for many providers, by providing valuable insights into how they might improve their service and educational offerings.  

Congratulations to Mitchelton State High School

NEAS congratulates Principal John Searle and Academic Manager Andrea Pugh at Michelton State High School for the achievement of Quality Endorsement earlier this week.  

Michelton is part of Education Queensland International and is a sterling example of public education achieving best practice in ELICOS for high school students!