This email contains news for Healthcare Gateway customers No Images? Click here One record for health and careOur new case study shows how Rochdale Borough Council are using the Medical Interoperability Gateway (MIG) to provide social care staff with real time GP data. We integrated the MIG with their Liquid logic Adult Social Care System to provide a number of localities across Rochdale with access to the Detailed Care Record. Being able to view information such as medication (current, past and issues), risks and warnings, procedures, investigations, encounters, admissions and referrals has helped social care staff to work closer with other teams, which are dealing with a patient’s care. It has also helped to reduce admin and improve the coordination of care. Read the full case study. “Effective data sharing is crucial to the integration of local care services. The MIG brings together different teams and provides staff with additional patient information at the point of care. Our work with Rochdale Borough Council shows how we can bridge the gap between services, to ensure high quality, person centred care.” In the newsMental health IT systems frustrate staff and impact patientsA new CQC report claims poor IT systems have a direct impact on patient treatment and frustrate staff in mental health services. Read more. GDPR is coming, are you ready?The Information Commissioner’s Office has produced an overview, which highlights the key themes of the General Data Protection Regulation (GDPR). Read more. Keep up to dateAre you getting the most out of the MIG?Our account management team are keen to meet with users of the MIG to ensure they are getting maximum benefit from their service. Having previously recruited Louise Bennett as Customer Relationship Manager for the North, we’re delighted to announce that Gary Rouse has now joined as Customer Relationship Manager for the South. Gary and Louise will oversee the management of our customer accounts and will be visiting different organisations to gather feedback on our service. To arrange an appointment, please call 0845 601 2642. Servelec RiO accredited for more dataServelec RiO has upgraded their Detailed Care Record service, to consume additional datasets from other health and care settings. They will also have access to the Service Discovery Locator (SDL), which automatically identifies patient information held by primary, community and social care organisations. Please note users will only be able to access information with the relevant information governance. If you are already using Servelec RiO and would find out more about the MIG, please call 0845 601 2642. Maintenance updates and twitter accountThe next date for scheduled maintenance is 16 August. To receive live service updates for the MIG, sign up for our support notifications or follow @MIGsupport on Twitter. If you’ve previously registered for support notifications but haven’t received any information, please let us know by email. Meet the team - Matthew WaltersJob title - 2nd Line Support Analyst When did you join the company and what's your role?I joined Healthcare Gateway in January of this year having worked for two years as data analyst and on-site IT support. I provide second line support to users of the MIG. I also assist the service delivery team in the production and distribution of statistics relating to the MIG’s utilisation and performance. What do you enjoy most about your role? Interesting fact EventsMIG roadshowsWe've confirmed the dates and venues for three MIG workshops in October.
The workshops will showcase good practice and explain how the MIG supports secure data sharing in different regions. RemindersCare homes need better digital information sharingFind out more about the Professional Record Standards Body report, which indicates that care homes need better digital information sharing. Data analytics can boost mental healthcareHear from Joe Rafferty of Mersey Care NHS Foundation Trust about the crucial role of data analytics in the delivery of mental healthcare. Emergency response system integrates with the MIGFind out why Cleric Computer Services have completed the MIG accreditation process. |