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Is customer service your competitive edge?
"Kind words can be short and easy to speak, but their echoes are truly endless" - Mother Teresa
If what you sell is the same as what your competitor sells, customer service can tip the scale in your favour. For the right level of customer service, some customers will drive further, wait longer and even be willing to spend more money. When it comes to great customer service, it doesn’t matter what your title is. Everyone is a leader and has a role in delivering great service. It’s a philosophy and everyone’s job, if you want it to be your competitive edge!
Export Ready Program
Are you considering exporting as part of your long term business plan? Then this program is a great first step to develop the knowledge and tools you will need to get started. Registrations for the 2019 program are now open.
Food and Beverage Development Fund
The Food and Beverage Development Fund provides financial support between $1,000 and $10,000 to further skills and knowledge through training and education for the food and beverage industries.
Application are now open until 2pm Monday, 19 November.
Public Transport Study
Our region is currently undertaking a regional public transport study across the Adelaide Hills and Fleurieu region. This study will determine future demand for public transport in the area, and develop ideas for solutions to transport needs. Have your say on the topic before 16 November.
Home Based Business Network Christmas Event
Home Based Businesses don't need to miss out on an office Christmas party this year. You are invited to join a group of people who all work from home to celebrate the year that was 2018.
Food Safety Training
While there is no qualification required to operate a food business, all food handlers have a legal obligation to have enough food safety skills and knowledge to be able to serve safe and suitable food. Adelaide Hills Council is proud to be offering accredited food safety short courses at local venues.
SA Business Buddy
In the wake of several prominent small business closures in South Australia, a group of experienced advisory firms have launched a six-month program to help selected SMEs access professional advice and mentoring to aid growth.
Business opportunities in the Middle East
The Middle East is a highly knowledgeable and sophisticated market who want to ensure that the contacts they meet are ready and able to do business.
If you are interested in attending an information session to hear market specialists provide their insights into doing business on the Arabian Peninsula, please follow the link to complete the registration form.
Case Study: Bike About
Jack Young is passionate about cycling and the State and has some great advice on how to turn your passion into a successful business.
