New Year. New Features!
Happy New Year! We're kicking off 2020 with a lot of bright new features coming your way so we're sending an introduction. Friend, meet our new features:
- User Roles expanded
- Optimized layouts for review requests
- 🔥Social Sharing
- Insights Report updates
Summaries and release dates are below and we will cover all the details of these updates during our January 28th webinar.
Watch your inbox throughout the month for more details!
User Roles
Our user roles are expanding giving you more options and better controls for your users. We'll move from just one role with a few permissions to 5 robust roles.
- Read Only: Can only read content and data, but not submit data
- Contributor: Can access all content and data, add customers, delete customers, reply and publish reviews
- Team: Access and use of all core features
- Manager: Use of all features and access to settings
- Administrator: Full access to all features and can manage all settings and users
Now it's easy to manage your users and even customize a role if needed.
* For agency accounts only, Agency Manager is also available to allow a user to manage clients.
Target Release Date:
Mid-February
Optimized Layouts
Email Requests and landing pages for all Request Modes have been optimized for action-first engagement. Focused on the consumer mobile experience, we've fine-tuned spacing, sizing, content and added auto-scrolling to guide your customers to leave more reviews.
Target Release Date:
Late January
🔥 Social Sharing
This hotly requested feature makes it easy to turn any review into visual media to make your brand stand out. We built an image generator to create custom graphics to download for Instagram or to share directly to Google Posts, Facebook, and Twitter from GatherUp (with prior authentication). View a Google Post example below.
BETA Target Date: End of January
Target Release Date:
Mid-February
📈 Insights Report Updates
Our crew has been busy fine-tuning details to max this report's speed in analyzing review content using IBM Watson. Total mentions are now correct and you can click discovered keywords to view matching reviews in Customer Activity.
Target Release Date:
Mid-January
Join the Webinar
Join our January webinar for details on all upcoming features:
Tuesday, January 28th, 2020 from 2:00pm - 3:00pm ET
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