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Divisions of Family Practice
Divisions Dispatch
September 20, 2019


Provincial office staffing note

The GPSC regrets to inform divisions that Afsaneh Moradi and Paula Carr are no longer with Doctors of BC. 

The committee recognizes the tremendous contributions that Afsaneh and Paula have made to divisions of family practice over the past several years, which have helped divisions get to where they are today. These contributions form an excellent foundation for divisions’ ongoing work, positioning divisions and their members to continue in their role as key strategic partners in primary care system transformation.

Divisions’ support and patience is appreciated during this time of transition. Community and regional liaisons will continue to support divisions and be the primary contact for division work. Dr Brenda Hefford will also be available for support and guidance as needed.

If you have any questions or concerns please feel free to contact Dr Hefford directly.

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Information Sharing Agreement webinar recording now available

On September 17, the GPSC Information Sharing Task Group held an introductory webinar to share more about the work the group is doing, the progress made to date, and what information and feedback the group wants from you in the participatory webinars which will follow.

The recording is available here.

Division members are invited to provide input into the development of an Information Sharing Agreement (ISA) for Primary Care Networks. Sharing patient information is integral for providing direct care to patients, and to the planning, implementation, evaluation, and quality improvement of service delivery within the PCNs.

The group is seeking feedback through three participatory webinars on September 30, October 1, and October 2.

Click here to register.

In addition to the ISA, the group is crafting an Information Sharing Toolkit to help support PCN partners as they begin implementation. All information sharing resources will be posted here

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ICYMI: Webinar series: learn more about billing GPSC fees

Family doctors and their MOAs are encouraged to participate in upcoming four-part webinar series about GPSC incentive fees.
Based on physician feedback, the GPSC and SGP are expanding their series from new-to-practice to all family doctors and their MOAs. The webinars were first presented to new-to-practice GPs in winter 2018 and spring 2019.

Led by physician educators, the webinars are cumulative and content specific.

  1. Introduction to MSP Billing for Family Practice: September 17 at 6pm | Register
  2. GPSC Billing Part 1: October 1 at 6pm | Register
  3. GPSC Billing Part 2: October 24 at 6pm | Register
  4. GPSC Billing Part 3: November 20 at 6pm | Register

Space is limited.

Click here for details including the content for each webinar.

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New Doctors of BC Vice President, Engagement and Quality Improvement

Linda Lemke has been named the new VP, Engagement and Quality Improvement department. The EQI department was recently renamed (formerly the Community Practice, Quality & Integration department) and now encompasses all of the Joint Clinical Committees (JCCs).

Linda is currently the Chief Operating Officer of BC Children’s Hospital and Sunny Hill Health Centre for Children. She has worked in various healthcare operations and professional practice roles throughout her career and is a known leader in the acute care setting for work in pediatrics, surgery, maternity, and ambulatory care. Linda has also supported virtual care, telehealth service delivery, and primary care.

Linda will begin on October 15, 2019.

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UpToDate access for transitioning residents changes on September 30, 2019

New GPs who have completed their residencies will have access to the divisions student/resident site, with access to UpToDate, until September 30, 2019. After this date they must access UpToDate through their local division of family practice.

The Community Partnerships & Integration (CPI) team will contact affected residents. Please be aware that these individuals may contact you about becoming division members or accessing UpToDate through your division.

Former residents can retain their UpToDate search history and other information by logging into their local divisions website account, connecting to UpToDate with their username and password, and linking their history to their new account.

Those who have only accessed UpToDate through the Divisions website and have not registered for an UpToDate username and password can register on the divisions student/resident site before September 30, 2019.

For further questions contact the divisions team.

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Data Tools Webinar Series Part 2 – The Health Data Coalition

Doctors and divisions are invited to participate the next webinar in the GPSC’s series about data tools that can support physicians in their practices, and the development of patient medical homes and primary care networks on October 23, 2019 at 8am.

This 90-minute webinar will feature the Health Data Coalition (HDC), a physician-led organization, funded by GPSC, that can help physicians to better understand their patient population and patterns of practice, explore data-informed learning, and track improvements in patient care over time with HDC’s automatic data transfer and reporting features.

For more information about this webinar, visit the website or contact

Click here to register.

Click here for FAQs about HDC and its Discover software.

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GPSC Patient Experience Tool Webinar

The GPSC Patient Experience Tool has recently been expanded and as a result, inquiries from divisions and physicians about the tool have arisen.

A webinar will be held on September 27th at 12:00 p.m., and will cover:

  • an overview of the tool, question bank, support model, and integration processes 
  • an explanation of the different tool expansion streams (practice & community level)
  • information to help divisions decide if they can utilize the tool for service planning/implementation
  • information to help divisions determine if this is the right tool for their members at this time (identifying critical success factor)
  • a field story from a participating clinic highlighting an improvement activity using patient experience data
  • Q&A period

The webinar will recorded and shared afterwards for those unable to attend.

Click here to register.

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Bringing primary care to patients’ homes: Fraser Northwest’s Nurse Debbie model

In 2015, family doctors in the Fraser Northwest Division of Family Practice identified a need for more support for frail elderly patients. The division hired a nurse–Nurse Debbie—to provide care to homebound patients, ensuring they could receive the care they needed quickly before health issues could develop further.

This type of team-based care model has been identified as a top priority in improving care for patients around the province by supporting patient medical homes and primary care networks.

Click here to read the full story in the September BCMJ.

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Preventing and responding to violence against physicians

To educate and equip doctors and their staff with tools and resources to deal with a violent occurrence, Doctors of BC has developed a safety checklist with important information and resources.

The full guide highlights key topics, relevant services, and educational materials that will enable physicians to develop a plan for their community practice. It’s recommended that physicians share this guide with staff, print it out, and keep it in an easily accessible place within the office.

Click here to download the guide.

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Dr Kathleen Ross to meet with physicians across BC

Over the next few months, Doctors of BC President Dr Kathleen Ross is traveling to different regions across the province to listen to and address physicians’ concerns.

A number of divisions meetings have already been scheduled. For any division looking to invite Dr Ross to an upcoming meeting in their region, please email

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Opportunities for funding in rural communities

Rural Global Health Partnership Initiative
Through this initiative, rural BC physicians and medical trainees (residents and medical students) with a demonstrated interest in rural medicine and global health can apply for funding up to $5,000 and $10,000 to support global health partnership projects. The application deadline is October 31, 2019.

To submit an application or for more information, contact Adrienne Peltonen at Application forms can be downloaded here.

Rural Physician Leadership Bursaries
The Rural Leadership Development Project allows rural physicians to pursue leadership training by accessing bursaries of up to $15,000 per year. Participants will also be offered a mentoring opportunity with a rural leader through UBC CPD’S Rural Physician Mentoring Program. To be eligible, applicants must have been working in an RSA Community for at least nine months of the past year and have health authority and community support for the training. The next application deadline is October 31, 2019.

For more information, please visit the RCCbc website or contact Hillary Kovach at the Rural Education Action Plan at 604-827-1504 or

Rural Physician Research Grants
The Rural Physician Research Support Project is an initiative that aims to empower rural physician researchers – or new aspiring researchers – to pursue innovative rural research and knowledge translation projects that contribute to advancing rural health in BC. Through this project, rural physician researchers can apply for research grants of up to $10,000 per year to support research activities. To be eligible, applicants must be a physician with experience practicing rural medicine and demonstrable extensive connections to rural communities. The research must relate to health in rural BC.

To apply for this opportunity, please download the application forms from the RCCbc website and submit them to Adrienne Peltonen at The deadline for the next round of submissions is October 31, 2019.

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Physician Engagement: Parent Education on the Period of PURPLE Crying

The BC Injury Research and Prevention Unit requests physician participation in completing a short, five-minute online survey. Attending or resident general practitioners, pediatricians, or obstetrician/gynecologists can provide input to help gain a better understanding of physicians’ perceptions of the Period of PURPLE Crying as it relates to abusive head trauma/shaken baby syndrome (AHT/SBS).

Click here to take the survey.

The survey will be open until September 30, 2019. For any questions or concerns, please contact Kiran Mann at

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In-office breastfeeding decal available to family physicians

In recognition of World Breastfeeding Week (October 1-7, 2019), family physicians can obtain a breastfeeding decal for display in office to let families know that breastfeeding is welcomed and supported.
World Breastfeeding Week is a worldwide campaign to protect, support, and promote breastfeeding. This year’s theme is “Empower Parents: Enable Breastfeeding.”

To obtain a decal, please email with your mailing address.

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Divisions in the news

Sept 3, 2019 Provincial CTV News 'Long overdue': Burnaby Hospital to see $1.3 billion redevelopment
Sept 9, 2019 Provincial Prince George Citizen MDs key to assisted living reforms
Sept 9, 2019 South Okanagan Similkameen Castanet District wants health centre
Sept 12, 2019 South Okanagan Similkameen Vernon Morning Star Summerland to discuss health and wellness centre at UBCM Convention
Sept 15, 2019 Provincial Global News Lu’ma Medical Centre gifted $2M in expansion funding from B.C. health ministry, FNHA
Sept 16, 2019 Provincial Voiceonline LifeLabs relocates to Surrey’s health and technology district

The provincial communications team produces a twice-monthly newsletter designed to keep divisions up-to-date with the Divisions initiative. It is sent to local division executive directors, administration, physician leads, and board members. In order to minimize emails being sent these groups, we try to include as much in these newsletters as possible. We encourage you to share it with your division members at large. If you have a story you would like to submit for consideration, please contact Caroline McGechaen at

Media coverage is monitored by the Divisions of Family Practice provincial communications team and compiled on the Divisions in the News page.

This issue can also be found on the Divisions of Family Practice website.

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Divisions in the News