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Health Quality Connect




We’re back after a summer’s hiatus with our monthly update featuring all the latest news from Health Quality Ontario. In this edition, you will learn about our new health equity plan, a new tool to support quality based procedures adoption, a new Health Links quarterly report, and information about upcoming conferences and webinars.

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Health Quality Transformation 2016 (October 20)
Hear from Helen Bevan, one of the world’s most influential experts on health care transformation at our annual conference on health care quality, the largest conference of its kind in Canada. Space is limited, so register today!

The Institute of Health Policy, Management and Evaluation (IHPME) and Health Quality Ontario Present: Moonshot 2016 (October 20)
Connect with alumni, faculty, students and thought leaders at the Metro Toronto Convention Centre immediately following Health Quality Transformation 2016. Learn more and register

Ontario Surgical Quality Conference (November 4)
Register now for this free forum dedicated to instilling collaborative teamwork, data and quality improvement to drive advances in surgical quality

IDEAS Advanced Learning Program (November 4)
Don't miss the deadline to submit an application for the Advanced Learning Program (Cohort 11)

Quality Rounds Ontario (November 21)
Hear about St Michael’s Quality Journey, with Dr. Robert Howard, President and CEO of St Michael’s Hospital

Quality Improvement Webinars (September 26-October 5)
Have a sneak peek at planning for long-term care, hospital, primary care, and home care Quality Improvement Plans for 2017-18

Health Links Webinars (September 26, October 14)
Sign up to learn about innovative Practices in Transitions between hospital and home

Our Health Equity Plan

Designed to bring health equity to the forefront and inspire action. Learn about our plan to embed equity into our work.

Learn More

QBP Connect Launched

QBP Connect is now available, a dynamic new source of evidence-based tools and resources to support the adoption of quality based procedures (QBPs). This online repository includes clinical handbooks, pathways, recommended practices and a QBP adoption community of practice which meets via bimonthly webinar.

Visit QBP Connect

Webinar Registration

Join a Quality Standards Advisory Committee

We are looking for patients, family members, informal caregivers, health care professionals, administrators and researchers to provide advice that will support the development of standards of care focused on any of the following:

• Opioid Prescribing for Pain
• Opioid Use Disorder
• Schizophrenia Care in the Community

Quality standards are concise sets of evidence-based recommendations designed to drive positive change within a particular area of health care.

Join Now

Patient Engagement Tools & Resources

Working with patients, families and health professionals, we gather and develop tools and resources to encourage patient engagement efforts across the province. Our refreshed online hub makes it easy to find exactly what you need to effectively engage.

Learn More

Sign Up: Primary Care Practice Report

Fast approaching: September 30 is the deadline for primary care physicians, executive directors of Family Health Teams and Community Health Centres to register for their customized and confidential practice reports. Sign up now to receive your report in November, which will include data specific to your practice. Want to learn how the reports can help improve the work you do? Watch our video, featuring Dr. Cathy Faulds, past president of the Ontario College of Family Physicians.

Register for Your Report

Watch the Video

New In Health Links

We’re continually expanding opportunities to learn about promising innovative practices being employed by Health Links. New this month:

• The latest Health Links Quarterly Report provides a deeper understanding of 79 Health Links across the province and a summary of data for the period of April to June 2016. A new supplemental report will also include sub-regional LHIN analysis of indicators related to mental health.

• Watch two compelling videos tracing one man’s journey to improved health and well-being after entering the Thunder Bay Health Link Program.


We want to hear from you before we finalize public funding recommendations for health care services and medical devices. Share your feedback on our latest assessments and draft recommendations.


Patient Experience: Measuring what matters

Working with partners across the health care system, Health Quality Ontario, in partnership with the Local Health Integration Networks, has developed the Patient Experience Measurement Strategy that includes key recommendations for improving patient experience measurement. Learn more about what Ontario is doing to improve the measurement of patient experience across the health system.

Read More

Hospitals Wanted as Volunteers: Improving Patient Safety

In working towards a way in which hospital reviews of critical incidents and never events can be appropriately collected and shared throughout all hospitals in Ontario, Health Quality Ontario is looking for hospitals to volunteer as part of a pilot project.

Ideally, HQO is looking for approximately 10 hospitals who will represent a variety of demographics and hospital types, such as acute teaching, small community and mental health.  As part of the pilot, these hospitals will be asked to participate in a process that   will involve determining how to define data submissions, how best to collect this data, how best to organize it, and ultimately, determining its value in sharing.

The overarching goal of this pilot is to determine how sharing recommendations related to critical incidents and never events across Ontario could improve patient safety.

To get involved or find out more, please contact

Patient Safety: What have we learned?

Health Quality Ontario’s partner, The Institute for Safe Medication Practices, has released its annual analysis of critical incidents in Ontario hospitals. Learn about the four suggested areas of focus that could improve patient safety in Ontario.

Read More

Follow us on Twitter

We appreciate it when you share our work on social media, and engage with us both online and offline. Here are some recent social media highlights:

@OntHospitalAssn: Complimentary webcast on @HQOntario resources to support organizations in preparing for 2017/18 QIP submissions: 

@machealth_: The Quality Compass by @HQOntario is a great tool to bridge gaps in care and improve the uptake of best practices:

@DanyaalRaza: Looking forward to seeing this @HQOntario plan role out. …  Thanks @DrJoshuaTepper for taking HQO down this road. 


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© 2016 Health Quality Ontario September 2016, VOLUME 2, ISSUE 4

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