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In this Gambits:

• Gamble host harm minimisation train-the-trainer workshops
• Exclusion orders without photographs

Workshops have been scheduled around the country in conjunction with the release of the new gamble host harm minimisation training and resources, so those who provide training to Class 4 venue staff can learn about the new training package and how to use it.

Who should attend a workshop?

The workshops are designed to support those who provide harm minimisation training for Class 4 venue staff.

They will also be of interest to other individuals and organisations working across the gambling sector, including:

• Class 4 society staff
• club managers
• venue managers
• problem gambling service providers.

There are still places available in the workshops, so all who are interested are encouraged to attend.

Why attend a workshop?

The workshops will help organisations and individuals to:

• be confident in their delivery of the new training package,
• understand how to adapt the training according to the needs and experience of the venue staff member being trained and other requirements, and
• be familiar with the whole package of resources produced for venues (including the Gamble Host pack and harm minimisation policy template) and how these form a comprehensive package of support for venues.

To meet their differing needs, separate workshops will be held for societies and clubs.

Do I need to register to attend a workshop?

To attend one of the workshops listed below, please email Clare Lawrence (c.lawrence@hpa.org.nz) and indicate which session you would like to attend.

Please RSVP by Friday, 2 June 2017.

All sessions will be three hours long. The workshops are free to attend. However individuals and organisations are responsible for any costs associated with attending sessions (flights, accommodation, parking, etc.).

Workshop schedule for clubs:

Date	Time	Location
Thursday, 8 June 2017	1.30pm-4.30pm	Meetings on the Terrace 152 The Terrace Wellington
Tuesday, 13 June 2017	1.30pm-4.30pm	Heartland Hotel 14 Airpark Drive Mangere, Auckland
Friday, 16 June 2017	9.30am-12.30pm	National Library Unit 7, 150 Cavendish Road Casebrook, Christchurch
Friday, 23 June 2017	1.30pm-4.30pm	Toitu Otago Settlers Museum 31 Queens Gardens Dunedin

 

Workshop schedule for societies
 

Date	Time	Location
Friday, 9 June 2017	1.30pm-4.30pm	National Library Seminar Room, 8 Stanley Street Auckland
Tuesday, 13 June 2017	9.30am-12.30pm	Heartland Hotel 14 Airpark Drive Mangere, Auckland
Thursday, 15 June 2017	9.30am-12.30pm	National Library Unit 7, 150 Cavendish Road Casebrook, Christchurch
Thursday, 15 June 2017	1.30am-4.30pm	National Library Unit 7, 150 Cavendish Road Casebrook, Christchurch
Tuesday, 20 June 2017	9.30am-12.30pm	Terrace Conference Centre 114 The Terrace Wellington
Tuesday, 20 June 2017	1.30pm-4.30pm	Terrace Conference Centre 114 The Terrace Wellington
Friday, 23 June 2017	9.30am-4.30pm	Toitu Otago Settlers Museum 31 Queens Gardens Dunedin

 

The Department has become aware of a misunderstanding that venues and societies have regarding exclusion orders which do not have a related photograph.

An issued exclusion order is valid whether or not it has a photograph of the person.

However an exclusion order can be more challenging to honour when it doesn’t have a photograph. Here are two suggestions for minimising the number of orders without a photograph:

1. If a current order doesn’t have a photograph, venue staff can ask the customer to provide one or consent to have a photo taken.
2. When a venue is approached by a customer to issue an exclusion order, it  can refuse to issue one if:​​
1. the customer refuses to provide a photograph or consent to have a photo taken, or
2. the quality of the photograph provided is poor and the person cannot be readily identified, or
3. the customer refuses to provide their name and date of birth.

These reasons for refusal were part of the 2015 changes to the legislation.(See section 310 (1A) of the Gambling Act 2003.)

It is important to remember that an exclusion order is considered issued if the exclusion form has been completed and signed whether or not a photograph has been received. To ensure that new exclusion orders have a photograph, a good practice would be to ask the customer to provide a photograph or agree to having one taken before completing the form.

Prior to the change in legislation, venues were required to issue an exclusion order when approached by a person wishing to self-exclude, regardless of whether that person provided a photograph or not. It should be noted that these exclusion orders are still valid for the duration of the notice period.