Image: ECCV NDIS information session
ECCV is supporting CALD consumers to access the NDIS
The Ethnic Communities’ Council of Victoria (ECCV) is working to support culturally and linguistically diverse consumers, families and carers to access the National Disability Insurance Scheme (NDIS).
They will be running information sessions across Victoria for people who want to know more about the NDIS and how it works, and are able to provide interpreters if they are required. They can visit small community groups, and tailor sessions for your needs. They recently ran a session for a Turkish women’s group in Brunswick, and the group was very interested to hear about the NDIS and how it can support people with disabilities. Please email firstname.lastname@example.org if you are interested in finding out more about this, or are interested in having a session for your group.
ECCV is also running training programs for ethnic and multicultural organisations who are interested in becoming providers of NDIS services, on topics such as board governance and marketing and communications for the NDIS. If you’re interested in staying informed about upcoming training and events please email email@example.com and ask to be added to their bulletin
Resettling in Victoria - advice from people from refugee backgrounds living with disabilities
Foundation House is undertaking a project that aims to better understand and document the experiences and service access issues for people from refugee backgrounds living with a disability. A community capacity building approach will be used to facilitate dialogue between people from refugee backgrounds with disabilities and relevant service providers, with the aim of developing joint understandings of the needs, priorities, barriers and enablers to service access for people from refugee backgrounds living with a disability. The project is based in northern Melbourne and will be recruiting Arabic speaking adults who are living with a disability or who are carers/parents of children (under 18) with disabilities
who have arrived as humanitarian entrants within the past 5 years.
Read the full project brief or for more information about the project including how to be involved please contact project worker Samantha Furneaux at firstname.lastname@example.org or on 03 9389 8915.
Why it's important for interpreters to understand the NDIS
Interpreters decipher language to carry its meaning in a way that is both linguistically and culturally understandable, while taking into account the context of the person for whom they are translating.
The ability to transmit the meaning of concepts is essential to the National Disability Insurance Scheme (NDIS). Supported by funding from the Department of Health and Human Services, the Centre for Culture, Ethnicity and Health (CEH) has been running workshops for interpreters and translators in Arabic, Mandarin, Cantonese, Vietnamese, Karen, Chin, Turkish and Persian.
Regardless of their culture of origin, all workshop groups have shared their concern about how difficult concepts of individual empowerment, choice and control are in cultures that are more collectivist than individualistic. By putting forward their own needs, people of CALD backgrounds living with disability may be wary of appearing arrogant or selfish, or that their family may feel that they are rejecting them. Furthermore, given the level of discrimination they may have experienced prior to coming to Australia (particularly around intellectual disabilities), the idea that they can dream, have 'goals' and exercise 'choice and control' may be foreign; many meetings will be necessary before an NDIS plan can be discussed and developed.
This work requires NDIS planners to be aware of the cultural context of NDIS participants, and of the barriers that may limit their ability to participate in the scheme. Planners must also recognise that interpreters play a vital role in the development of plans. Interpreters need to be briefed properly in order to tailor their language to the person they are supporting, whether via phone or face-to-face. Knowing which stage of the NDIS pathway the person is at also helps them understand the context of the discussion and interpret in a way that is faithful to the English-speaker and can be understood in a way that is meaningful by the NDIS participant.
For questions about the project, contact Sophie Dutertre, Senior Project Officer at CEH at email@example.com or on 9418 9911.
A full version of this article was published on the National Disability Services website on 15th May 2018.
New online community of practice
The Centre for Culture Ethnicity and Health recently launched an online community of practice (CoP) to support disability providers develop more accessible and inclusive services for CALD communities as part of the transition to the NDIS.
The CoP provides a platform for agencies to explore challenges, collaborate and share ideas and strategies for developing culturally responsive practice and improving engagement with CALD groups. It is open to NDIS service providers, organisations working with CALD communities and Local Area Coordinators. To register, go to: https://cop.ceh.org.au/
The Centre for Culture, Ethnicity and Health (CEH) professional development for NDIS providers
The Department of Health and Human Services has funded the Centre for Culture, Ethnicity and Health to support NDIS providers in Victoria to engage with clients from culturally and linguistically diverse (CALD) backgrounds. CEH is delivering professional development on topics including recruiting and managing a diverse workforce and working across cultures with people with disability and their carers and helping providers to develop engagement strategies with CALD communities.
These services are free to registered NDIS providers, and disability agencies who are considering registering with the NDIS. For more information contact Sophie Dutertre at firstname.lastname@example.org or on 03 9418 9911.
Interpreting support for NDIS participants
TIS National has partnered with the National Disability Insurance Agency (NDIA) to provide interpreting services for NDIS participants from culturally and linguistically diverse (CALD) backgrounds. This service will support participants when connecting with registered service providers for funded supports in a participants plan. An NDIS Local Area Coordinator, NDIA Planner or Support Coordinator will support participants who require assistance accessing interpreting services though TIS National. A participant does not need to have
interpreting supports listed as a funded support in their plan to access non-disability related interpreting services.
TIS National requires the NDIA registered service provider who is delivering the funded support to register for a TIS National client code and book an interpreter on behalf of the NDIS Participant. More information