News updates and your March 2021 monthly dataOverall 80% died in a place outside the acute sector. Where patients have a CMC care plan 20% die in hospital; nationally 47% die in hospital* *National End of Life Care Intelligence Network, NEOLCIN, 2015-16 Coordinate My Care in practiceA Paramedic’s ExperienceWe have published a recent reflection from a paramedic on our website about their experience of treating a patient with a CMC care plan and using it to achieve the best possible outcome. “We accessed CMC en route and found a very detailed record” “Our normal course of action would be to rush her to the hospital on blue lights” “We knew however from her CMC record that she would not like this to happen” “Under pressure from the carer, it would have been easy to take the patient to hospital, but we felt confidence in our decision making and were able to use the plan in CMC to advocate for what the patient would want to happen. CMC really was the patient’s voice and going into the call well informed made such a difference.” “The job went as well as I hoped, and I felt we achieved the right outcome for the patient.” Click here to read the full reflection. Barking, Havering & Redbridge University Hospitals NHS TrustViews of Coordinate My Care urgent care plans have increased significantly since the service was piloted from June 2020 in the Emergency Departments at both King George and Queen’s Hospitals in Barking, Havering and Redbridge NHS University Hospitals NHS Trust. Rollout of the service to the rest of the Trust launched in December 2020. Click here to read the full case study. CMC and Sickle Cell disease patientsRecently there has been a lot of media attention on sickle cell disease following an inquest into how a young patient who was admitted to A&E died due to a lack of education around the condition. We know that sickle cell patients often go to A&E and staff may offer incorrect pain medication due to a lack of shared information, they do not know the protocol of pain medication or treatment that is usually given to patients with this diagnosis. This is where having a CMC urgent care plan can make a real difference to these patients. If CMC care plans are created with the information about what medication/opioids should be given in a crisis, what symptoms patients get in a chest crisis and what should be done, it would make a huge difference for this patient group in terms of providing better care and better outcomes. We are planning a virtual Q&A session hosted by the CMC Clinical Facilitators where we will share a mock CMC care plan for a sickle cell patient. Please email cmctraining@nhs.net to register your interest. CMC TrainingCMC delivers twice weekly webinars via Zoom so you (perhaps with colleagues) can receive a standard training in your office or anywhere on your portable device. Weekly webinars take place on Tuesdays at 09.30 and Thursdays at 13.00. Ask your IT administrator to permit the use of Zoom if not already in place. Ongoing supportHelpdesk support - For technical support and enquiries please contact our helpdesk on 0207 811 8513 or email coordinatemycare@nhs.net. You can also visit www.coordinatemycare.co.uk for general information. To conduct clinical audit, please contact the Coordinate My Care Clinical Quality Manager Marta Mulyak at marta.mulyak@rmh.nhs.uk |