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Reliable Energy in All Extreme Conditions
The importance of electric reliability was laid bare last month in Texas, where millions of customers suffered extended power outages during a brutal winter storm. TEP works around the clock to prevent anything like that from happening here. Our commitment to top-tier reliability is reinforced by our regional grid and robust resource planning that seeks to keep enough energy in reserve to ride out challenging conditions.
Small Change, Big Impact
Thousands of TEP customers stepped up this past year to help neighbors struggling to pay their utility bills by contributing to our HEERO program. Rounding up bills to the nearest dollar amounts to small change that adds up to a big difference. Find out how much our customers contributed to HEERO in 2020 and how those funds are helping.
Making More Room for Rooftop SolarSolar is a big part of our plans for a cleaner, greener grid. We're making adjustments to our system to allow more customers to safely interconnect their rooftop projects to our local grid. |
Finding Solutions, One Call at a TimeEach year, our Customer Care team fields more than 2 million calls. On the other end of the line are customers like you with problems to be solved or questions to be answered. |
In the Community
In recognition of Women’s History Month, TEP is proud to serve as the presenting sponsor of the 30th Annual Luncheon of the Women’s Foundation of Southern Arizona. The free, virtual event is set for March 12. Learn more and watch the presentation to recognize and honor women leaders. This is part of TEP’s commitment to diversity, equity and inclusion in our community. Read about TEP’s community support.
Tips for Picking the Right Shade TreeBefore ordering a shade tree through our Trees for You program, you'll want to first do some research and planning so that you select just the right variety for your needs. |
Helping Kids Explore the Great OutdoorsTEP has stepped up to support the Arizona Trail Association's programs that educate youth about their desert surroundings and encourage them to explore the great outdoors. |
In the News
"Tucson Electric Power chief looks to follow through on clean energy plans" in the Arizona Daily Star – Feb. 28
“Local utilities say they are prepared for unusual weather” on KGUN-9 News – Feb. 19
"Could a Texas-type utility crisis happen here in Arizona?" on 12news.com – Feb. 19
"TEP Helps Support Expected Business Rebound" on tep.com – Feb. 21
Contact Us
24-Hour Outage and Emergency Hotline:
520-623-3451
Power out? Check our outage map on the TEP mobile app or tep.com for information.
TEP Customer Care:
520-623-7711
Send a message to Customer Care via tep.com.
Email us: pluggedin@tep.com
