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The last few months have seen some wild weather across the country, particularly in NSW and Queensland.  The costs have been great in personal loss, property damage, loss of valuable data and disruption to business; insurers have estimated the damage to be in the millions.

According to the Bureau of Metrology (BOM), Australia has reached El Niño levels for the first time since March 2010 which means we are in for more wild weather and potential disruption to business unless we prepare.

The best way to safeguard your business is to ensure that all important documents/records and data are securely stored off site.  This will protect your data and the private information of your clients.

Our state-of-the-art warehouses are built to withstand the elements and safeguard all archive documents and data.  During the storms in Sydney and Brisbane, we ensured our clients received their records which enabled them to continue working.  Our professional and dedicated service representatives had to make some adjustments due to road closures and many clocked up extra hours in travel.  However we came through, and maintained our service levels.
 

The second major cost to business is computer downtime. Disasters can happen at any time from floods to fires and even electronic cyber-attacks which are becoming more prevalent as companies rely on technology to drive their business.

You can minimise disruption to your operations through an effective online cloud backup and data storage solution.

Our E-Business team deal with hundreds computer related business disruptions per month caused by a multitude of disasters. We can help with either simple file level backups or a full virtual boot and failover disaster recovery solution. 

At TIMG we’re focused on helping our clients prevent disasters. Our professional sales team look at the overall needs of your company to ensure all your information is securely stored, easily retrievable and protected against loss.
 
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Industry News  - Safeguarding Privacy Details
 
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Early this month, the Office of the Australian Information Commissioner released a series of resources for businesses and individuals to raise awareness of their privacy rights and obligations, as part of the Privacy Awareness Week activities. The theme for Privacy Awareness Week 2015 was Privacy everyday which emphasised that privacy awareness should be an essential component of everyday life, including when we use services such as internet banking, social media and online shopping.

According to OAIC, as businesses, we must take steps to protect personal information we hold from misuse, interference and loss, unauthorized access, modification or disclosure.  An entity has obligation to destroy or de-identify personal information in certain circumstances.
 
 

The recently released Privacy Management framework (Framework) provides steps the Office of the Australian Information Commissioner (OAIC) expects you to take to meet your ongoing compliance obligations under Australian Privacy Principle (APP) 1.2.

The Australian Privacy Commissioner, Timothy Pilgrim, said that the OAIC recognises the need to help organisations with the fundamentals of privacy governance.

‘Privacy management is an obligation that is continuous and proactive and for it to be successful it must have support from an organisation’s leadership team,’ Mr Pilgrim said.

The Privacy management framework provides practical guidance on how to establish and implement a privacy management plan, including 
 
 

a four step approach that will help organisations protect privacy and improve their processes.

‘I expect all organisations that have responsibilities under the Privacy Act to make a commitment to implement this Framework. This will put organisations in the best position to address privacy challenges head-on, meet their obligations under the Act, and ultimately get ahead of the game,’ said Mr Pilgrim.

If you need help with implementing a management plan to protect your company’s data and that of your clients please contact your local TIMG office on 1300 764 954. 

For more information on the Privacy Management Framework: 
Click here
 
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The continuing wild weather across Australia means that some businesses will lose valueable time and revenue in downtime from server failure or lost internet access equating to thousands of dollars in business disruption.

Increasingly, SMEs are seeking a faster and reliable solution to backup their electronic files and restore operations when a disaster strikes; power outages, flooding, fires or cyber attacks.

TIMG has responded by providing a cost-effective option to data tapes through our Online Backup and Disaster Recovery Solution.

If a server fails or there is a major incident on your premises, we can restore access to your files though your own private “cloud” network in usually in 20minutes; minimising your downtime and any potential lost revenue.

You and your staff can access your files from home or a second office easily. We provide a 24/7 technical support team to assist with the recovery process or other issues.

Unlike some technology companies who store data overseas, your data will be held in the recently opened Australian Data Centres in Canberra. So you’ll know your information is secure at all times.

Here’s a quick overview of the features of the Online Backup and Disaster Recovery Solution:
 
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  • Reliable, managed backups with fast restores and failover.
  • Protect your physical servers, virtual machines (VMs), and workstations.
  • Recover files and restore entire servers in minutes, not days.
  • Backup solution is easy to setup and simple to use.
  • Secure offsite data storage with premium encryption and high level data centre security.
  • Scalable and customisable solution - Increase your storage retention or upgrade your service level with ease.
 
 
  • Peace of mind – Large company, Australian Data Centres, 24/7 Technical Support
  • Redundant internet link connections

If you’d like to experience the benefits first hand, please complete this advice for your 
Free Trial Offer
 
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NSW State Manager, Jason Carr has seen TIMG significantly grow from a fledgling start-up known as DataBank to one of the country’s leading providers of information management services. The acquisition of new businesses such as FileSaver meant a rapid expansion. The company began with just one operational site in Chatswood, and now maintains, four facilities in Mascot, Alexandria and Chatswood, making it one of the largest specialist providers in NSW.   These facilities house and rotate hundreds of thousands of data tapes and archive records for over 1500 clients.

Leading a strong and dedicated team of 50 staff, Jason is very proud of what they have achieved together during the past 12 years he has been with TIMG.  
 
 

“Every day there is something different; a new challenge which keeps us on our game and striving for better outcomes.”

During the recent storms in Sydney, our teams of professional representatives went to great lengths to ensure our clients received their information, safely and securely. In some cases parking the vehicles on dry ground and walking through back streets to reach their destinations. 

“The level of service our operations staff provide to our clientele day in day out is uncompromised within this industry. The recent storms in NSW was a perfect example of the pride and passion our staff show, ensuring we did not let our customers down in some of the most difficult and at times uncomfortable set of circumstances.”
 
 

NSW is also home to our E-Business Team, headed by Tineke Craig. This is a huge growth area for the industry and TIMG with greater emphasis placed on providing digital services and electronic solutions for clients.  The E-Business Team worked tirelessly during the storms to ensure impacted companies could recommence operations through the online backup and disaster recovery services.

The remainder of 2015 is set to be very exciting with more and more companies looking to store their records off site and manage their data electronically. As TIMG grows in size and services, our focus is and will always be on maintaining that personal connection with our clients.  We are committed to delivering on our promises regardless of the weather and market conditions.
 
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Team Chatswood

Team Mascot
 
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May Specials

All your office hardware, software, filing and storage requirements  in our one-stop online shop.
 
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IronKey Enterprise D250 32GB Hardware Encrypted USB Flash Drive
$524.70
 
 
 

IronKey Workspace W300 64GB for Microsoft Windows To Go
$365.20
 
 
 

IronKey Workspace W500 64GB for Microsoft Windows To Go
$438.90
 
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New look TIMG archive boxes 

New archive boxes featuring our fun character bytes are now being rolled out.  TIMG is continuing its support for the McGrath Foundation with a portion of the proceeds from the boxes going towards the charity 
Buy Now!
 
 
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Contact your local TIMG office on 1300 764 954 for a complimentary review of your information management systems and to improve your workflow processes.
 
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TIMG
PO Box 251 Alexandria NSW 1435
1300 764 954  |  info@timg.com
www.timg.com
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