Update Header - Winter 2014


SFO Puts the Finishing Touches on New Boarding Area E

SFO Honored with Highest Concession Award

SFO Recognizes Concession Employees for Outstanding Customer Service

New FAA Procedure Expected to Improve On-Time Performance

Flight Arrivals: Service Additions at SFO

San Francisco from the David Rumsey Map Collection

Introducing the Wag Brigade

SFO Golf Tournament Raises $60,000 for Local Charities

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SFO Puts the Finishing Touches on New Boarding Area E

SFO is nearing completion of Boarding Area E (BAE), the first phase of Terminal 3’s renovation. Home to United Airlines, BAE is scheduled to re-open to travelers on January 28, 2014. BAE was originally constructed in 1981 and offers 10 gates that will be able to accommodate more than 50 arrivals and 50 departures each day.  BAE was renovated through a design-build partnership between Hensel Phelps, Gensler and the KPA Group and its sustainable design is expected to achieve LEED® Gold certification.

The $138 million project has completely transformed the boarding area to meet the needs of today’s modern travelers.  Key features include high-tech interactive displays, thoughtful amenities, unique local dining and shopping options, spacious waiting areas, natural lighting, sweeping views and art from the Airport’s award winning art program.  Guests will also enjoy more thoughtful spaces for business travelers and engaging children’s play areas for families. 

The next phase of the Terminal 3 E (T3E) project will be the connecting concourse between BAE and Boarding Area F that includes a state-of-the-art security checkpoint with up to 10 lanes and new “wait-time” technology, an additional three gates, and expanded concessions and guest amenities. With a budget of $209 million, this portion of the project will re-open in phases between July 2014 and July 2015.

Get a sneak peek at the T3E Community Day on Saturday, January 25, 2014

Explore T3E’s world-class art, luxury amenities, state-of-the-art technology and breathtaking views, all while enjoying great entertainment and fun activities for the entire family.

T3E Community Day is from 12:00 p.m. to 5:00 p.m. Admission is free, but tickets are required.  Visit T3E Community Day to reserve your ticket(s).

T3E Community Day is presented by SFO, Hensel Phelps, United Airlines and Boeing.


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SFO Honored with Highest Concession Award

Airports Council International–North America (ACI-NA), the foremost advocate for airport operators in North America, awarded SFO the Richard A. Griesbach Award, its highest honor for the airport’s concession program.  SFO was awarded for its excellent concession program in 2013 which reflects the flavors of the region and focuses on locally-sourced food and beverage concepts.

“Over 80% of our concessions come from local operators, including Kara’s Cupcakes, Wakaba Sushi, and Fraiche Yogurt,” said Airport Director John L. Martin. “With the unique tastes of the San Francisco Bay Area so well-represented at SFO, arriving customers often make a purchase at their favorite airport location before going home. We balance this with the nationally-recognized brands our customers enjoy, such as Starbucks and Kiehls. I am honored to have our concession programs recognized by the Airports Council International North America and I am proud of my team for their hard work and dedication.”

For more information about shopping, dining, and other amenities at SFO, visit Shop, Dine & Relax.


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SFO Recognizes Concession Employees for Outstanding Customer Service



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