We are excited to share new partnership activities, proud staff milestones and informative reads.
September 2021
Message from the PowerHealth Team
Welcome to the latest edition of PowerPoints.
Improvement in patient and staff experience is at the heart of all PowerHealth activities, which is why in this newsletter we are excited to share new partnership activities, proud staff milestones and informative reads.
We know it continues to be a challenging time for many and we are continuing to ensure we are here to support our clients and the critical services our health professionals are delivering. Importantly, PowerHealth clients can be assured of our unswerving focus and commitment to their implementations and support. Please continue to share with us any questions you may have during this time.
With continuous improvement at our core, stay tuned in the coming months for new modules and product enhancement announcements.
PowerHealth News
Your Invitation to our PowerHealth / Telstra Health Q&A Session
You may have read the exciting news that PowerHealth have entered into a joint venture with Telstra Health.
Telstra Health’s wealth of expertise and experience in digital health and unique footprint will assist in PowerHealth’s ongoing mission of helping our healthcare clients to deliver the highest quality care at the lowest operational costs.
The strategic partnership and investment by Telstra Health will allow the PowerHealth and Telstra Health teams to collaborate to encourage an even greater level of innovation and capability in finding solutions to the complex challenges across the health and care ecosystem.
As a valued member of the PowerHealth Community, we would like to invite you to attend a Q&A session with Patrick Power (Managing Director at PowerHealth) and Mary Foley (Chief Executive Officer at Telstra Health), as they share details of the partnership, the opportunities it will create and answer any questions you may have.
Date: Wednesday 29th September 2021
Time: 9.30am (AWST), 11am (ACST), 11.30am (AEST), 1.30pm (NZST)
Register: To register, please email marketing@powerhealthsolutions.com
PBRC Information Series
Series 2: Leveraging Data to Create Efficient and Effective Information Analysis
Leaders across all health services today are continuously challenged to reduce costs and improve performance. A key capability necessary to support these efforts is access to timely, accurate and detailed data across the organisation.
The next paper in our PBRC information series looks at leveraging data to create efficient and effective analysis. It details reporting system essentials, the power of dashboards and includes a case study on leveraging dashboard functionality at Peter MacCallum Cancer Centre. READ MORE >>>
Agile Decision Making via the Info-Gestion project in Quebec
The Info-Gestion project is an information tool built by PowerHealth to allow quick capacity analysis and support agile decision making. Implemented in Quebec’s health and social services network in order to fulfil a specific management need expressed by the Ministry of Health and Social Services (MSSS), this centralised database makes it possible to quickly access information about the capacity of available hospital beds, especially with regards to critical care, and to identify beds in “hot” zones. Information is updated on a daily basis and accessible via a dashboard.
Decision makers now have a province-wide picture that will help them make informed management decisions during peak periods, such as what was experienced with the COVID-19 pandemic. Info-Gestion is the first database to automatically collect information on bed management in hospital settings in Quebec. Previously, this collection was done manually and each institution was responsible for submitting its data to the Ministry, leading to a huge diversity of information systems and input practices, and revealing the necessity of standardising them to streamline processing. READ MORE>>>>
PPM Benchmarking Portal
Three years ago, at the request of a number of our Victorian clients, PowerHealth developed benchmarking capability. This created the opportunity for those involved to share timely comparative data, with the target of better understanding and moving towards best practice.
The data acts as an information management tool to highlight areas where a health service is cost inefficient compared to other members. The detailed encounter level data available allows the costing staff to drill into the cost buckets causing the increased cost.
At our recent user group PowerHealth presented enhanced visuals (a suite of new graphs and reports) which were well received by all to support simplifying the analysis process and making informed decisions.
Quality & Safety Product Online Demo TPSC Cloud
You’re invited to join us for an online demonstration of PowerHealth's quality & safety software, TPSC Cloud. Already used widely through Australia, New Zealand and around the world, TPSC Cloud is easy to use, simple to implement and highly customisable.
TPSC Cloud is a quality and risk management platform that provides a framework for collecting and analysing safety and quality data with a view to implementing real-world improvements that increase patient safety.
Please join us as we walk you through the system and outline what makes TPSC different to other products in the market.
When: Wednesday 20th October 2021
Time: 10.30am (AEST)
Register: To register, please email marketing@powerhealthsolutions.com
TPSC Information Series
Why it is important to follow up on patient complaints?
The patient experience is one of the most important parts of healthcare. Making it the best part is an ongoing process that requires humility, dedication, constant improvement, and above all listening with intention. By gathering hospital patient feedback and using it in constructive ways to improve all aspects of the care experience, your organisation can be a trusted resource for patients, their families and the community.
In our article, ‘Why it is important to follow up on patient complaints’ our TPSC Cloud Safety and Quality team discuss why patient feedback should be sought, managed, and the tools available to assist this process. READ MORE>>>
Successful Audit - ISO 9001:2015
It is great to have the quality, safety and efficiency of our services, systems and process recognised again this month, passing our ISO 9001:2015 surveillance audit. A great result and team effort.
PowerHealth Community
Celebrating 55 Years!
This crew have worked for PowerHealth for a combined 55 years! This month we were delighted to acknowledge this significant achievement. Congratulations to Lauren Walter on 15 years and Stuart Mead, Blake Kloeden, Kieran Wood and Jason Wong on 10 years. We truly appreciate all of your contributions to PowerHealth and thank you for your ongoing commitment to the team.
Thanks to all who got involved in our 2021 PowerHealth Footy Tipping Competition and a big congratulations to the winners....
- FIRST PRIZE - Suellen F - NSW Health (136 points)
- SECOND PRIZE - Adam K - Northern Health (132 points)
- THIRD PRIZE - Joint Winners - Tevina H - Calvary ACT & Julie M - PowerHealth (130 points)
For the weekly prize winners (over 23 rounds), we had 9 winners with our second prize winner Adam taking out this prize 3 times!
Whilst Suellen took out the first overall prize, she didn’t come up tops for a single round, demonstrating that consistency pays off.
