It is the lifeblood of their business without which the simplest tasks will become impossible to do.  The potential loss of data can have devastating financial, legal and health implications.  In the case of social and legal governance, the loss of data has had wider implications.  The recent media reports highlighting a computer glitch that caused loss of reports on suspected child abuse cases is one devastating example. 

As we move towards great automation, it’s important to ensure we have the basics right. Secure storing of information is the first step.  Off-site storage and online backups provide a cost-effective safety net to protect data.  The next evolutionary phase is efficient management and maximising profits using Big Data.

Companies have been eagerly gathering data through digital and mobile devices on mass, yet on the whole, the data lays dormant.  

While governments have been using information collected through censuses for centuries to develop policies and services; sophisticated analysis is still evolving. 

TIMG was engaged to help an International Finance company create a better file management system.  Here’s an overview of the circumstances and how TIMG provided a cost-effective and efficient solution.

Situation:

• Over 1,000 new finance files generated per month
• Files were scanned in-house, packed and catalogued in boxed, then shipped to third party multi-national storage company
•  High daily activity of file retrieval – internal and external

Problem:

• Considerable time and resources spent in scanning and archiving files
• Files were misplaced or lost
• Increased exposure to risk and potential legal implications
• Retrieval times were slow, causing further delays
• Additional stress and frustration for staff

TIMG’s Solution:

• Reliable weekly collection and scanning of files
• Accurate barcoding and indexing of each file

TIMG South Australia has undergone significant growth with the extension of the state-of-the-art warehouse and new recruits to expand e-business services.  The facility now stores archives, data tapes and digital services for thousands of clients increasing its business by almost 70% during the past 12 months.  Great work continues to be done by our Operations team to ensure archives and tapes are stored securely and efficiently retrieved to meet the demands of our clients.

Maurice Hewson, State Manager and one of the founding members of TIMG under the Databank brand, has been instrumental in growing the business.  The Adelaide team successfully attracted new clients from government, resources, financial and legal sectors.

“We were fortunate enough to be included in the Approved Service Product Agreement for the South Australian Government a few years ago and this has been a tremendous benefit.  Our focus is on expanding digital services firstly to our existing clients and then further afield.

The children’s charity Variety held its annual Variety Bash with participates travelling through outback Australia and raising $2.3million in funds.

TIMG proudly donated $7000 to Variety for the second year running.  As part of our sponsorship, the new TIMG logo and character bytes were featured on the “Bash Cop” car .

 At the wheel is Leanne Kluyt, Director of Sunny Oaks Conveyancing, one of TIMG’s clients.  Leanne is part of the “Bash Cop’ crew and raised an amazing $34,000.

Congratulations to all Variety Bash participants for their hard work, and to Variety for helping to improve the quality of life for children.  TIMG is proud to be associated with such a worthy cause.