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INSIDE THIS ISSUE

When Pigs Fly: SFO Welcomes LiLou to the Wag Brigade

SFO Announces Facility Closures for Terminal 1 Renovation

Now Open: New Shopping & Dining Options at SFO

SFO Completes Annual Emergency Exercise

Flight Arrivals: Upcoming Service Additions at SFO

All Roads Lead to Rome: 17th–19th Century Architectural Souvenirs

SFO Wins National Award for Excellence in Print Media

"Why We Fly" Passenger Spotlight

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Lilou 

When Pigs Fly: SFO Welcomes LiLou to the Wag Brigade

First airport therapy pig in the U.S. joins San Francisco SPCA animal assisted therapy team

SFO welcomed LiLou, a Juliana-breed pig, to its beloved Wag Brigade team of pets certified by the San Francisco SPCA’s Animal Assisted Therapy (AAT) program.  LiLou is the first known airport therapy pig in the United States, and promises to surprise and delight guests at SFO with her winning personality, charming costumes, and painted nails.  LiLou loves performing tricks for her audience, and also visits several other facilities in San Francisco including senior centers and hospitals.

“Since its launch in 2013, the SFO Wag Brigade has become a favorite amenity among travelers,” said Director-Guest Experience Christopher Birch.  “With the addition of LiLou, we can look forward to more moments of surprise and delight for guests at our airport.”

“We have more than 300 dog, cat and rabbit volunteer teams, but LiLou is the first pig in our program,” said Dr. Jennifer Henley, SF SPCA Animal Assisted Therapy manager.  “It’s wonderful to witness the surprise and delight that LiLou brings to people during therapy visits.”

Launched in December 2013, the SFO Wag Brigade brings trained animals to the airport terminals to make passenger travel more enjoyable.  The SF SPCA certifies all animals through their AAT program prior to walking airport terminals.  Carefully selected for their temperament and airport suitability, animals wear vests that read “Pet Me!” to encourage interaction with airport guests.

 

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SFO Announces Facility Closures for Terminal 1 Renovation

Roadway and curbside areas, connecting walkway closed for two-year period to facilitate construction of new Terminal 1

A series of planned facility closures, including roadway and curbside areas, a connecting walkway, and an airline ticket counter, are in effect to facilitate the extensive renovation already under way in Terminal 1 (T1).

Roadway/curbside areas

On both the departure and arrival levels of T1, the roadway lane closest to the terminal, and curbside area, will close to accommodate construction activity.  Details are as follows:

Arrival level

  • Lane closest to T1 closed from Door 01 through Door 10
  • T1 arrival-level curbside access for Southwest, Delta and Frontier begins at Door 11

Departure level

  • Lane closest to T1 closed from Door 01 through Door 05
  • T1 departure-level curbside access for Southwest, Delta and Frontier begins at Door 06

Roadway Tips

  • Avoid traffic around terminals by using the Kiss & Fly, located at the Rental Car center, for both drop-offs and pick-ups.  From the Kiss & Fly, all terminals are just six-minutes away by the AirTrain light rail system.
  • Drivers picking up arriving passengers can conveniently wait at SFO's free Cell Phone Waiting Lot.  The lot is available at no charge and located adjacent to the long-term parking facility, just five minutes from the terminals.
  • For drivers heading to Terminal 2 or Terminal 3, stay in the left hand lanes to bypass traffic at T1.  Enter right hand lanes only upon reaching the entry lanes for Terminal 2 or Terminal 3.
  • Alaska, Jet Blue, Hawaiian and Sun Country operate in the International Terminal, and all passenger drop-off and pick-up for these airlines should occur at the International Terminal. Passengers traveling on these airlines are advised to park in the International garages.

Connecting walkway

The connecting walkway between International Boarding Area A and T1 are closed for construction activity.  Passengers will need to use AirTrain to transfer between International Boarding Area A and T1.

Tips for connecting between terminals

  • The only way to get from the International Terminal to T1 is via AirTrain.
  • The best way to get from the International Terminal to Terminal 2 is via AirTrain.
  • Travelers connecting from the International Terminal to Terminal 3 can walk or take AirTrain.

For more information, visit www.flysfo.com/T1.

 

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Now Open: New Shopping & Dining Options at SFO

 

 


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