January - February 2020

20/20 Vision and Beyond

We’ve now entered the 2020s on the shoulders of strong domestic economics, growing global opportunity amidst international tension, and a technological explosion. What will the new decade bring? And more importantly, how can businesses prepare for what’s to come? How can your employees develop the necessary skillsets? Read more about 2020 and beyond in this edition of the FCC Services newsletter.

20/20 Vision and Beyond

Decades are often categorized by the major paradigm or business environment they embodied. The 50s – a time of post-war prosperity and widespread conformity. The 60s – a time of rebellion and social progressiveness. The 80s – a time of consumerism and international tension. Read More.


Customer Spotlight


Conference Steering Committees

Each year, FCC Services delivers a series of exceptional, targeted conferences designed to enhance skills, introduce leading-edge concepts, foster alignment and build relationships among Farm Credit attendees and the organizations they represent. Guiding this process are steering committees or workgroups consisting of Farm Credit employees from across the System, selected based on their experience, knowledge of the topic areas and willingness to commit the time that the role demands. Read More.


Services Spotlight


2020 Conferences

For years, individuals and businesses alike have looked ahead to the year 2020, a beacon for a new decade that promised new technologies and possibilities. FCC Services’ 2020 conference series is formulated to support leaders and organizations as they adapt, prepare and plan to meet the promise and challenge of the new decade. Read More.


Risk Management Corner


New RISK 360 Conference Name Aligns with Broader Focus

What’s in a name? For the annual RAAW Conference, it turns out, not enough to represent its full scope, so a new name – RISK 360 Conference – is launching this year. Read More.


Passkey Featured Partner



The ongoing technology evolution, with change and advancements coming ever more quickly, presents both challenges and opportunities to businesses focused on delivering for their customers. Passkey Partner RevGen is a business and technology consulting firm focused on helping its clients navigate today’s disruptive business environment and create a path to thrive with services that span analytics and insights, customer experience, and digital enablement. Read More.

Click on the logo below to see all of our Passkey Partners.


Company News

FCC Servics Welcomes Two Outstanding Team Members

In our ongoing initiative to bring the highest caliber professionals to our team so we continue to strengthen our support for our clients, FCC Services is pleased to introduce two experienced professionals.

Chris Chappell

Chris Chappell is Director of Claims, where he oversees the property and casualty claims operations for the Farm Credit System (including those of its captive insurance company) and TPA clients. He leads an accomplished team of claims professionals to deliver responsive, high quality service to FCC Services’ insurance clients. Read More.

Michele Padilla

Michele Padilla is a Director and Senior Leadership Consultant on FCC Services’ Learning and Consulting Services team. In this role, Michele delivers the full range of leadership development programs, including the organization’s flagship Leadership Development Programs (LDP I and II) as well as Leading and Managing for Results, among others. She is also engaged in the continual improvement of these programs to meet the evolving needs of FCC Services’ clients.
Read More.

TriCorps Technologies Announces Company Name Change to Future Point of View (FPOV)
The Name is a reflection of a Continuing Commitment to Providing Clients a Two-Year Lead on their Competition

Edmond, OK - Beginning in 2020, TriCorps Technologies is spinning off its digital strategy operations into Future Point of View (FPOV). FPOV will maintain its association with TriCorps Technologies, who will continue to provide cybersecurity services. Read More.

FCC Services Selects OnBoard Board Management Software

FCC Services is pleased to announce that it has selected OnBoard as a board portal software provider. After extensive testing, it was determined that OnBoard was accessible, intuitive, and effective. The implementation of this software will make board meetings more productive – and preparation of board books far simpler. Read More.

Webinar Announcement: Golden State Farm Credit Plants a Seed for Better Governance

Golden State Farm Credit is improving governance through Board Management Technology. They are creating impactful change, increasing engagement, and improving overall board strategy. Read More.

Calendar of Events

Farm Credit Home Lending Conference

April 28-30, 2020
Newport Beach Marriott Hotel
Newport Beach, CA

RISK 360 Conference (formerly the RAAW Conference)

The Future of Risk

August 31 - September 2, 2020
Omni Nashville Hotel
Nashville, TN

Farm Credit Sales Leaders Conference

October 14-16, 2020
W Fort Lauderdale Hotel
Ft. Lauderdale, FL

The Lewis & Clark Experience

Leadership Discovery - A New Way Forward

C-Suite, Leadership, HR, Training & Development Leaders, High-Potentials, Young Professionals

Stevenson, WA
  • October 6-8, 2020

Executive Experience

Farm Credit & Ag coop C-Level Executives and Board Directors

Great Falls, Montana
  • August 25-27, 2020
  • September 2-4, 2020

Learning Conference

The Future of Leadership

June 22-24, 2020
Loews Coronado Bay Resort
San Diego, CA

The FORUM for Ag Lending

The Future Customer Experience

September 29 - October 1, 2020
W Fort Lauderdale
Ft. Lauderdale, FL

Director Leadership Conference

Governance into the Future

November 17-19, 2020
Hyatt Regency Indian Wells
Palm Springs, CA

Gettysburg Leadership Experience

Open Enrollment Programs

  • April 28-30, 2020
  • May 12-14, 2020
  • September 15-17, 2020
  • September 29 - October 1, 2020
  • October 20-22, 2020
  • November 10-12, 2020

Young Professionals Program

  • June 1-4, 2020
  • August 3-6, 2020

Retreat & Resilience - For Alumni

  • May 19-21, 2020
  • September 15-17, 2020