Australia’s most trusted energy company is WA government-owned Synergy, the latest Roy Morgan Net Trust Score survey for the energy sector reveals. Synergy, which supplies just over half the electricity and gas across the WA grid, had the highest ‘net trust score’ (NTS) of any provider, based on Roy Morgan data for August. The NTS is generated by asking respondents, unprompted, to name brands they trust and brands they distrust. The difference between the percentages of population who hold each view of a company or brand gives its NTS.
View our range of Net Trust Score Reports.
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A-League Premiers Sydney FC have topped the Roy Morgan A-League supporter ladder for 2018 with 613,000 supporters an increase of 11.7% over a year ago following the clubs back-to-back wins as A-League Premiers in 2016/17 and 2017/18. Defending A-League Grand Final Champions Melbourne Victory were second with 526,000 supporters, down 8.7% on a year ago despite the club becoming the first to come from outside the top 2 sides during the A-League finals to win the Grand Final.
View our range of Soccer Supporter Profiles.
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New research from Roy Morgan using a formula that takes into account household income, costs, and mortgage repayments classifies 20.8% (949,000) of mortgage holders as in ‘mortgage stress’. Despite this being a marginal improvement from 12 months ago when it was 21.3% (974,000), the current level remains high and would present difficulties if there were an increase in mortgage rates an increase in costs or an increase in unemployment.
View our range of Home Loan Intention Profiles.
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New results from Roy Morgan shows that bank customer satisfaction has declined from 81.2% in the six months to January 2018, prior to the Finance Royal Commission, down to 78.5% in the six months to September 2018. This decline of 2.7% points was mainly due to a drop in satisfaction of 3.6% points for the big four banks, compared to an overall decline of only 0.7% points for all other banks. Despite lower satisfaction with banks since the Royal Commission, it is worth noting that the clear majority of customers are still satisfied with their bank at levels well above the long term average and much higher than the 58.7% recorded in 2001, before the improving trend.
View our Banking and Finance Satisfaction Reports.
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New research from Roy Morgan shows that the Bay of Islands/ Northland (29.1%) at the northern end of the North Island and around 200km north of New Zealand’s largest city of Auckland is the leading domestic destination New Zealanders would like to visit in the next two years just ahead of South Island holiday town Queenstown
(27.8%). Other popular destinations on the North Island include Coromandel (23.8%), Wellington (22.3%), Greater Auckland (17%) and Bay of Plenty (16.6%) while other popular South Island destinations include Nelson (21.8%), Canterbury/Christchurch (18.7%) and Wanaka (16.9%).
View our range of New Zealand Travel and Tourism Reports.
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