5 Ways TEP Prepares for Wildfire Season

While the wildfire season officially started May 1, TEP works year-round to protect our system from wildfires. Here are five ways that we mitigate wildfire risks to ensure safe, reliable and affordable service for our customers.

Bill Savings in June

TEP is returning unused energy efficiency funds to customers in June as a small way to help customers during the pandemic. Residential customers with typical energy use will see savings of about $13. Read more

A Worthwhile Investment

Joe Grabiel likes his smart thermostat so much that he vows to take it with him if he ever moves. Since installing his Nest learning thermostat, he’s consistently seen lower electric bills – even during hot summer months.

Diaper Relief for New Parents

TEP's contribution to the Diaper Bank of Southern Arizona provides lower-income families with a less expensive and more environmentally-friendly alternative to disposable diapers for their infants.

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Get Help Paying Your Bill

TEP has suspended disconnections and late fees on delinquent accounts to provide relief for customers during the pandemic. Those accommodations will extend through Oct. 15 for residential customers under rules approved last year by the Arizona Corporation Commission. Customers who are struggling to pay their bills in full should try to at least pay something every month – we can design a payment plan that helps – to avoid accumulating an unmanageable balance. Read more

Staying Safe During Monsoon Storms

Monsoon storms can bring damaging winds and dangerous lightning that can cause power outages, leaving you in the dark. Here's how to stay safe before, during and after storms.

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Luring Jaguars Back to Arizona

With TEP's support, the Sky Island Alliance is working to preserve wildlife corridors in an effort to bring the rare and elusive jaguar back to Southern Arizona.

In the News

“Arizona gets $16.5M from feds to help low-income families with utility bills” in the Arizona Daily Star – May 25

“New Alliance to Help Southern AZ Businesses Adopt Green Practices” in the Tucson Weekly – May 20

“TEP: Customers can expect $13 credit in upcoming bill” on KGUN-9 News – May 13

“Cities and states lead the way on new electric vehicle incentives ” in Electrek.com – May 5

Contact Us

24-Hour Outage and Emergency Hotline:
520-623-3451

Power out? Check our outage map on the TEP mobile app or tep.com for information.

TEP Customer Care:
520-623-7711

Send a message to Customer Care via tep.com.

Email us: pluggedin@tep.com