If you can’t describe what you are doing as a process, then you don’t know what you’re doing. - W. Edward Deming
In a highly insightful and thought-provoking blog post, Bonnie Cheuk – Director of Knowledge Sharing & Collaboration at Citi – asks: what is the future of information professionals? In her explanation, she says:
Personally, I think the major shift is not about technology, it is how we redefine information from “static, objective” information that we can manage as objects to “communicative” information whereby information is a “process of becoming.”