New Rates Support Shift to Cleaner, Greener Energy Resources

TEP's new rates that take effect this month will expand bill-payment assistance for low-income customers while supporting the company’s investments in efficient new energy resources that help our community transition to a cleaner, greener energy grid.

More Time to Pay

Customers who are behind on their electric bill payments will have more time to bring their balances current under a plan approved last month by the Arizona Corporation Commission (ACC). Beginning in mid-January, all residential and commercial customers with delinquent accounts will be enrolled in extended 8-month payment arrangements. Learn more

Finding and Fixing Pesky Air Leaks

Unwanted air leaks, especially in older homes, allow conditioned air to escape, leading to higher energy bills and reduced comfort. Here's how to detect and fix those pesky leaks around your home.

Supporting Solar Gardens at UArizona

The University of Arizona’s "green roof" project combines rooftop garden plots with a solar shade structure provided by TEP for a unique "agrivoltiacs" system that shades the plants while generating electricity.

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Make a Plan to Save Energy in 2021

The new year is a good time to make a plan for saving energy and reducing your monthly costs. Enrolling in TEP's free Home Energy Report program can help. Just complete a short survey to receive a customized action plan with recommendations. You'll also receive free monthly reports on your progress along with energy-saving tips. To get started, you'll receive 6 LED bulbs just for signing up. Enroll now

Rapid Pace for Service Orders

Despite the pandemic, TEP completed service orders for residential and commercial construction at a rapid pace, with solar fueling much of that increase.

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Seed Loans Support Diverse Businesses

TEP is providing seed funding for small businesses owned by underrepresented residents – one way we're supporting diversity, equity and inclusion in our community.

In the News

“TEP offers payment plan, discount to those struggling to pay bills” on KGUN 9 News – Dec. 10

“Grow with TEP’s Community COVID-19 Relief Garden” on KOLD News 13 – Dec. 3

Contact Us

24-Hour Outage and Emergency Hotline:
520-623-3451

Power out? Check our outage map on the TEP mobile app or tep.com for information.

TEP Customer Care:
520-623-7711

Send a message to Customer Care via tep.com.

Email us: pluggedin@tep.com