TEP Achieves Record Reliability Despite Blistering Heat, Pandemic

Our service was more reliable last year than ever before as we rose to the challenge of serving our customers’ energy needs amid a sweltering summer and a public health crisis. TEP, which ranks in the top quartile for reliability scores among all electric utilities across the country, just wrapped up our best year on record, with 99.99% reliability.

Get a Boost from Family and Friends

Get by with a little help from your friends. TEP now offers a new service that allows family members and friends to make a contribution to help pay your TEP bill. Boost, a new feature available through our online payment system, helps customers request bill payment assistance from others. Learn more

Aiming for a 100% 'Green Fleet' by 2030

When TEP brought three electric vehicles into our fleet in 2011, they were a novelty. Now, we're planning to transition our entire light-duty and passenger vehicle fleet to all-electric or hybrid vehicles by 2030.

Celebrating 10 Years of Community Solar

Powered by sunshine, a seed planted here 10 years ago continues to grow. In 2011, TEP dedicated our first local community-scale solar array at UA Tech Park that's large enough to power 320 homes. We were just getting started.

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Sign Up, Help Feed a Local Family

When you sign up for TEP Budget Billing, eBill or Autopay, we’ll make a donation to the Community Food Bank of Southern Arizona through our new TEP Gives program. Enroll now to help make a difference in the quality of life in our community.

Supporting GAP's Campus of Hope

TEP's contribution to GAP Ministries is kickstarting the capital campaign for a new Campus of Hope that will serve thousands of low-income and at-risk residents every week.

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Keeping Vegetation Clear of Power Lines

Each year, our crews trim trees and vegetation along 450 miles of power lines in rights-of-way to ensure safe, reliable delivery of energy to homes and businesses.

In the News

“SRP, TEP espousing installation of smart devices in homes to conserve energy, save money” in HVACR Today – January issue

“Need a COVID-19 test in Tucson? Here’s what you need to know” in the Arizona Daily Star – Jan. 25

"Thousands now eligible for Tucson Electric Power low-income discounts" in the Arizona Daily Star – Jan. 17

Contact Us

24-Hour Outage and Emergency Hotline:
520-623-3451

Power out? Check our outage map on the TEP mobile app or tep.com for information.

TEP Customer Care:
520-623-7711

Send a message to Customer Care via tep.com.

Email us: pluggedin@tep.com