What is the Multi-Venue Exclusion programme?
Self-exclusion is where a person can ban themselves from a Class 4 pokie venue by request to a venue manager.
The multi-venue process, developed in 2011, enables problem gamblers to exclude themselves from multiple venues, without having to visit each individual venue, in a supportive environment and in conjunction with counselling services.
A sector-wide working group was established at the time to develop the National Framework which has seen the initiative rolled out to most of the country.
Why is a review taking place?
It is timely to undertake a review of the initiative to ensure that all processes and practices are current and meet the needs of the sector and problem gamblers.
Who is conducting the review?
The Multi-Venue Exclusion review is being led by Internal Affairs and is being conducted with the help of the Ministry of Health and the problem gambling service providers.
What will happen to the results?
The feedback will be assessed by the Multi-Venue Exclusion Review Reference Group which will have representatives from societies, venues, clubs, the Ministry of Health, and problem gambling service providers.
The group will use the information to review and update the following:
MVE National Framework
Operational guidelines for counsellors
Operational guidelines for MVE coordination and administration roles
Request for self-exclusion (MVE) form
Request for self-exclusion (MVE) venue identification form
MVE venue notification letter
The Department looks forward to working with the gambling sector on this review and encourages those involved in the MVE process to participate in the survey.
Should you have any questions please contact Neove Christoforou on DDI 04 494-0503 or email firstname.lastname@example.org