Web version No Images? Click here Dear , Oh how we do love to hate the millennials. Or, indeed, any other generation which isn’t the one into we ourselves directly fall. But are those massive generational generalisations even valid? And aren’t we all a little millennial, a little X, Y and Z? Makes for a tricky business identifying your customers. In other news:
Prepping quotes and cost estimates can be a tiresome affair, particularly if that exercise doesn’t always translate into a sale. Recognising this essential function was weighed down by paper processes, Akarana Timbers looked to Fuji Xerox New Zealand for a better way. Now paperless, quotes happen faster, take less time and impress customers. All part of getting the orders through the door. Enjoy the read. And the weekend. Donovan
Jackson ‘Je suis millennial’: Prepare for the next generation of customersGenerational upheaval means expectations are changing… While wary of pigeonholing people into convenient generational batches, there is little question that society changes and the people who are its constituents along with it. “They overshare, they are risk takers, they don’t listen to corporations, they collaborate and they have ‘FOMO’.” Citizen service management: More convenient, better dealings with governmentIt might be all upheaval in yet another election year, but happily the civil service is either beneath or above the machinations of political parties... So, while the colour of the in-power party might change, what won’t is the government’s march towards more effective, easier to access and, one hopes, friendlier services. “[Government] is even ahead of the private sector in terms of strategies which can transform the way they work.” Cryptocurrency transactions expected to exceed US$1 trillionNo longer the new kid on the block, volumes and values soar… A new study from Juniper Research has found that the value of cryptocurrency transactions is expected to surpass US$1 trillion in 2017. Cryptocurrency is now typically seeing daily trades well over US$2 billion. In startup circles it has become something of a running joke: Just whisper ‘Artificial Intelligence’ and somewhere, a venture capitalist’s wallet quietly opens. “AI developments such as robo-advice have made it possible to develop customised investment solutions for mass market consumers.” Out of Office: Meet your new agile workforceStaying connected while working remotely has never been easier. So why are you all still in the city?… Back in 1930, John Maynard Keynes predicted – optimist that he was – that by 2030 we’d only be working 15 hours a week. Your employees are already onboard. 77 percent of millennials insist that flexible work hours makes them more productive. Truss plant nails quoting systemFrame and truss manufacturer Akarana has successfully transformed its quotation system with some Fuji Xerox smarts… The estimating department at Akarana Timbers provides trade and retail customers with free quotes for their frame and truss specifications. “The solution has reduced a lot of waste. Instead of a whole set of plans we just print the part of the document we need.” This week's sponsor: Latest articles by this vendor: - How data analysis underpins Lotto NZ’s operations Upcoming events: > Facilities Integrate 2017 | Sept 27-28 | Auckland iStart is proudly supported by these leading Latest Buyer's Guides ERP Buyer's Guide | CRM Buyer's Guide | HR/HCM Buyer's Guide | BI Buyer's Guide Privacy statement: We have sent this weekly eNewsletter to you at your e-mail address: [email address suppressed]. iStart will never share your e-mail address, but you may from time to time receive other event invitations or partner communications from us. You can opt out of these by managing your subscription preferences, where you can also update your e-mail address and other details. |