No Images? Click here Windows 10 security updatesHistorically, Microsoft released new operating systems once every 3 years and all Massey staff computers were upgraded roughly once every 4-5 years (due to extended Microsoft support). With the introduction of Windows 10, Microsoft have announced that they will be releasing operating system upgrades twice per year and each release will be supported for 18 months. Going forward ITS will test each new release and schedule all Massey staff computers to be upgraded once per year. Ahead of each upgrade ITS will be providing our Windows 10 users with detailed information on how the upgrade will work, with notice of when the upgrade will occur for their Windows 10 computer. ITS Training in Palmerston North can come directly to youITS Training is now mobile on the Turitea campus. ITS Training have six laptops and a projector and we can now come to a meeting room or space near you. If you have a meeting room or suitable space that can fit up to six people with laptops, a whiteboard, a projection screen, some blank wall space or a large TV screen, we can come to you to run an ITS training session. Of course if you have the space, and staff with their own laptops, we can accommodate more, but we will bring six laptops for you to use if desired. Contact us at its.training@massey.ac.nz and we'll work with you to arrange a suitable time and location for your ITS Training. Support for Adobe Flash discontinuedOn the 25th of July, Adobe announced that they will be phasing out support for Adobe Flash before the end of 2020. Based on this announcement, Microsoft have advised that they will be phasing out Adobe Flash from Microsoft Edge and Internet Explorer beginning in the Windows 10 Creators update. The process will continue in the following phases:
Other browsers such as Google Chrome, Mozilla Firefox and Safari have also advertised their plans to phase out Adobe Flash before the end of its supported life. More information
AskIT Tips & TricksSpam @ Massey
By forwarding your email onto the Service Desk, we end up with twice as much spam in the system - the one that you received and the one that you forward to the Service Desk. If you get an email that you think might be spam, check the Spam@Massey message board in AskIT. If the message you received looks like one we've posted there you can delete your copy without needing to forward it onto the Service Desk. Interact with ITS via AskITDid you know that you can update your requests, check the status or even resolve the job if it is no longer required? You can use the event monitor lists in AskIT to see a list of open events associated with you, and open an event to take an action on it. The information that you put here goes directly to the person who is dealing with your request. For more information on interacting with us via AskIT, see How do I track my logged jobs? Reminder: ITS Service Desk voice prompts have changedIn order to provide additional and timely support for the new Student Management System, the ITS Service Desk voice prompts have changed. Staff who have faults or require assistance with the new Student Management System should choose option 1 to have their calls directed to the SMS Service Desk. For all other queries, staff are to choose option 2 which will direct their call to the ITS Service Desk. Staff are also able to use AskIT to log requests - click here to view the new Service Offerings. ITS Service Desk |