April Newsletter

WordPress Plugin Version 2.2 Released!

The Arlo WordPress plugin version 2.2 is out and includes some great new features. The plugin has an enhanced settings page which includes a custom CSS editor making it easy to customize the design, and layout of your courses and events on your WordPress website.  

Search engine optimization was another focus. The plugin now has SEO friendly URL’s compatible with filters and SEO friendly event summary meta descriptions on event template pages. 

New pages including events, templates, sessions, venues, and presenter lists were also included in the 2.2 release to allow you to see what is stored on your WordPress website. The plugin also has the ability to promote externally hosted events.  

All existing customers using the Arlo WordPress Plugin will receive an update notification on their WordPress dashboards. If you update the plugin and are experiencing problems with the URLs; please save changes to the Arlo settings page and resynchronize the data under the general tab on the plugin settings page. Contact the Arlo support team if you require any assistance.     

Visit the WordPress plugin directory to download our free WordPress Plugin! 

Whats Happening at Arlo?

Meet Nancy Our New Q&A Lead!

Nancy started at Arlo in March this year as the leader of our quality and assurance team! All the way from Waterloo, Canada with 10 years of experience working in Q&A! Nancy is a welcomed addition to our team!

Sales Consultants Needed - We Have Hit a Tipping Point! 

We are growing so rapidly we have hit a tipping point and are struggling to keep up with the volume of sales! We are looking for smart, talented, and driven individuals to join our dynamic sales team! It's the perfect foundation to fast track your IT sales career. If you know anyone that would be interest in joining the Arlo team please contact us now! 

Training Company of the Month 

Pulse Medic Services

At Arlo we meet people leading training all over the world. At the end of last year we met one of our most amazing clients,  Martin Anderson, the Lead Trainer at Pulse Medic Services. 
 
In the last 12 months, Pulse Medic Services has trained over 600 professionals and thousands of ordinary people in Britain to deliver the vital skills that can mean the difference between life and death. 
 
Martin’s team are using Arlo to support their vision of educating communities on vital first aid skills that save lives and we are 100% behind him, and all the hardworking nurses, doctors, paramedics, sports therapists, lead trainers and administrators that make up Pulse Medic Services.
 

Highlighted Features

Fill More Seats With Discounts!

Want to reward those loyal customers or fill up those final few spots on your event? Arlo has a powerful discounts feature that allows you set up multiple discounts on your events so that you can encourage more attendance at your next event. You can set up multiple discount types such as age based, last minute, multi registration, and order values. Once the discounts are in place, sit back and let Arlo take care of the rest. Discounts will be automatically applied when the criteria you set is met. For more information about discounts check out our help article! 

Note: Discounts are not yet supported on Multi-Session Events at registration level. They can still be applied at an order level. 

Arlo Community 

Its been a busy month here at Arlo! The beta trial for the Arlo For Mobile app has ended and we would like to thank all members of the Arlo community that took part in this trial. The feedback was very positive and we have received a number of feature requests already. Watch the space as Arlo For Mobile will soon be available for download from the app store and google play very soon! 

The Arlo team have also been busy putting together the development road map for 2016. There is a lot of new features on this road map and we look forward to releasing them throughout the year.

Below are some of our trending community requests. If you'd like us to develop any of these features, please leave a vote and comment on how this feature is relevant to you. Don't forget to subscribe to the features you're interested in and we'll keep you updated on its development process.

Trending Community Requests

1. Add tasks at Course Template and Platform level
2. Display custom message instead of price
3. Ability to pay in installments (make part payment)

Community Questions and Answers 

Each month, we will be responding to some of your most frequently asked questions. To view the full list please visit our Community Questions and Answers section. 

How do I change communication details for a specific event?

Arlo stores default communication settings for you, but you can also set communication settings at a template and event level. To do this, when editing or setting up an event select ‘Edit’ next to Sender details on the ‘Communication’ tab. This allows you to set the from, reply to, and support contact details for that event. You can also change your platform support email default. 

Can I send additional course instructions and content to my registrants?

You can add special instructions to a single event or to an event template which will then apply the same instructions to all current and future events associated with the template. You can also add an attachment to event instructions which are emailed to registrants from the program, e.g. presentation slides, pre-reading material, presentation handouts.

What is the difference between the Order Process and Quick Registration methods?

The Order Process is designed to be used for paid events, and it generates a new order for registrations submitted through Arlo. Event Instructions are only sent once an order has been approved. The Quick Registration Process is designed to be used for free events. It offers a simple, single page registration form. No order/invoice is created and event instructions are automatically sent when a person registers for the event. You can find out more about these and additional registration methods here.

What are event presets?

Arlo's presets feature allows you to set up and apply favourite settings to your events to save time and reduce inconsistency within your events. The main use of presets is for storing default settings across multiple event templates, instead of having different defaults for each template. This is useful where you have a number of administrators creating events and using different settings. Find out more about presets here.

How can I easily get rid of duplicate contacts?

Arlo's merge feature not only merges the information from each record, such as the contact phone numbers and address details, it also merges all associated notes, event registrations, orders, user login details, user roles, and presenter details (if applicable). Click here to find out more about merging contacts and organisations in your platform.