3 powerful steps towards a safer, happier and more productive workforce
When persistent problems plague your organisation, talking your way out of the rut might seem like the least productive fix. Yet involving people in the process of improvement through conversation is a powerful way to rediscover what’s most important to your organisation’s success.
David Jackson is HSE manager at Wastecycle, a leading resource management and recycling company in the UK East Midlands. In 2013, he and his team realised that the time was right to engage the attitudes, values and beliefs of their workforce through a programme of culture change and engagement. And so began a rapid succession of sustained improvements to production, quality and safety.
Here's how they did it.
1. Rediscover what's most important
"Everyone was too focussed on systems and profit and loss targets. That made us lose that contact with each other, safety and the values of the business within our separate departments. But we knew things could be better."
The well-being of your workforce should be everything to you. Everything else comes second, including profit and loss. But to change attitudes you must first confront the obstacles eclipsing your real priorities.
Read more powerful steps towards a safer, happier and more productive workforce »
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