Building Effective Teams

“The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime” Babe Ruth

How important is it to build Effective Teams? And how do we go about doing it?

The key to Effective Teams is recognising that a group of individuals, each skilled in their own specialties, when working together will achieve greater results than the added total of each individual performing separately. According to Michael Lombardo and Robert Eichinger in FYI: For Your Improvement “teams, although uncomfortable to some, are the best way to accomplish integrated tasks like creating systems, producing complex products or sustained coordinated efforts”. However, for the team to produce superior outcomes, they must be working as a cohesive unit.

Seasons Greetings

Merry Christmas and a happy New Year to all our past, present and future clients! We trust you enjoy the festive period.

Developing New Managers

Coach & Co.'s sister business PePL Management will launch a development program for New Managers in January 2014, particularly for those with technical expertise. To view a brief (3min) introductory presentation on the PePL for New Managers Program, please click here.


In the 1960’s Bruce Tuckman developed his Team Development Model, which is still widely relied upon today.

The Model explains the various stages (Forming, Storming, Norming) a team experiences before reaching that point where they are Performing as an effective unit – the team is functioning as a unit to get the work done smoothly and effectively without inappropriate conflict. The path to achieving the level of cohesiveness desired is often one requiring significant support and guidance from the team leader or manager.

“The task of the leader is to get their people from where they are to where they have not been.” Henry Kissinger

So, what can the Team Leader do to ensure that the team reaches the Performing stage of team development. In our experience, the following are crucial to the creation (and maintenance) of a cohesive team unit:

  • Setting clear standards (of behaviour and expectations), with input from the team
  • Establishing team goals, with specific checkpoints
  • Understanding the strengths of individuals within the team
  • Creating a culture of trust and feeling of belonging for all team members
  • Providing a ‘safe’ environment for innovation
  • Defining (and rewarding) success in terms of the whole team
  • Understanding group dynamics (and being able to work with them)
  • Building a sense of fun for the team (and creating opportunities for ‘non-work’ interaction)

These components align with John Adair’s Action Centred Leadership Model, which highlights the three core management responsibilities of:

  • Achieving the Task
  • Managing the Team
  • Managing Individuals within the Team

At Coach & Co., we recognise that the task of building Effective Teams is often easier said than done, and that Managers often require significant support to assist their team reach the ‘Performing’ stage. There are three ways in which we provide this support:

  1. Individual coaching of the manager -  to develop and deliver strategies for team effectiveness
  2. Team coaching - to set clear standards, establish team goals and ensure checkpoints are reached
  3. Team Alignment Program – to strengthen team unity and create awareness of different personality and communication styles whilst encouraging greater flexibility and adaptability when communicating with other team members

For more information about Building Effective Teams, please contact Simon Altschwager on 1300 788 678 or, or refer to our website at

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