Event Proofing & Ticketing Tips
You should have received an email today detailing how you can review your website listing (if not, check your junk then get in touch). If you have any changes or issues, simply email events@midsumma.org.au.
Is your event ticketed? If so, you should have received an invite to create an account with our ticketing provider, Eventfinda. Simply log in to review your event's ticketing information by selecting Box Office under your event name. Any issues please email events@midsumma.org.au.
We encourage you to read our important Ticketing Tips &
Hints document. This will give you extremely helpful ticketing information and important how-to instructions to answer all your ticketing queries, including
✸ Eventfinda & Sales Reports
✸ Promo Codes & Promotions
✸ Complimentary Tickets & Holds
✸ Box Office & Front House + more
Remember that Midsumma Comp Tickets are complimentary tickets that Midsumma allocates. There are many reasons we allocate comp tickets (to media, sponsors, industry VIPs), helping us spread the word about your event. You may see these comp tickets on your sales reports. We limit Midsumma comps to 4% of your capacity or 6 tickets per session, whichever is higher.
Need to request your own complimentary tickets? You can allocate up to 10% of your total capacity as Producer Comps. Request these by filling out the Producer Comp Tickets Request Form (min. 48 hours prior to session).
Got any questions? Having trouble loading reports? Get in touch with via events@midsumma.org.au