Web version No Images? Click here Dear , The introduction of a car which does 0-100 in under two seconds isn’t what makes Tesla awesome. Nor is it Musk’s semi which hits a hundy in five seconds. No, it is the customer experience it delivers, which is so different from yesteryear’s motor manufacturers. Wrapped inside the packaging are innovative experiences that rethink what it is to be a customer. And under the layers of marketing hoopla is a key capability. DevOps. In other news:
Whether giving your Tesla some jandal, or running a business across multiple locations with hundreds of SKUs, timing is everything. When things started to get out of sync for Australian heating and cooling supplier Devex Systems, it looked to New Zealand’s specialist provider of ERP for manufacturing and distribution, Abel ERP. If you’re in the market for some software yourself, make sure you register for next Wednesday's Finding and Selecting the Right Software webinar – it’s promising to be an interesting debate. Enjoy the read and have a great weekend. Donovan Jackson DevOps, disruption and Tesla doing business the old fashioned wayAll the awesome tech in the world still superseded by the basics… Competition, disruption, technology, mass personalisation, better service, more service (etc etc) but what really makes the difference? "The software which comes out is better. You are going to lose business if it isn’t up to scratch." Uber not above dodgy dealingsIt may be a year old hacking scandal but as Uber starts to come clean it just gets worse and worse… In a seemingly endless string of public shamings for the beleaguered company, it’s been revealed that Uber paid hackers US$100,000 in hush money to bury a massive data breach. “Yet again we’re receiving a lesson in how not to respond.” Productivity bites tech sectorTech companies urged to ‘eat more of their own dog food’ when it comes to selling… Kiwi technology companies need to sell themselves smarter if the industry as a whole is to realise its full potential of becoming the country’s largest export industry. “Getting your sales and marketing strategies right isn’t just a nice to have – it’s a must have.” Techweek looks to import VIP contingentIt seems in 2017 every country wants to rebrand itself as an innovation hotspot, and New Zealand is no different. But what are we doing about it?... Well, Techweek, for one thing. The home-grown festival “amplifying New Zealand innovation that’s good for the world.” “We have so many amazing Kiwis creating world-changing solutions to global challenges.” Bank differentiation: Well that’s a plusMobile app does more than watching the accounts… A mobile app from your bank is nothing new, with every operator providing decent ones to do all the banking stuff you need to. “Our vision was to create a business concierge mobile app that would save SMEs an hour every day.” Heating up the Australian market…Devex Systems wanted a system that could power their complex business functions... Devex Systems, a leading supplier of specialised heating and cooling solutions for homes and industries across Australia, chose Abel ERP because they wanted a system that could power their complex business functions. “The visibility we now have of our business is extraordinary.” This week's sponsor: Upcoming events: > Webinar: Finding and selecting the right software | Nov 29 | At your desk iStart is proudly supported by these leading Latest Buyer's Guides ERP Buyer's Guide | CRM Buyer's Guide | HR/HCM Buyer's Guide | BI Buyer's Guide Privacy statement: We have sent this weekly eNewsletter to you at your e-mail address: [email address suppressed]. iStart will never share your e-mail address, but you may from time to time receive other event invitations or partner communications from us. You can opt out of these by managing your subscription preferences, where you can also update your e-mail address and other details. Find out more about iStart | Advertise with iStart | Subscribe |