Newsletter

Applications are now open for the following postgraduate programs. These programs are delivered online or through a blended mode of study to provide participants with the flexibility of scheduling study around work/life commitments. They also provide a pathway into our Masters program.

'Know the sector in which you are leading and managing', 10-12 June 2015, Canberra

'Know the organisation in which you are leading and managing', 5-7 August 2015, Sydney

'Know the person you are and can be in leading and managing', 11-13 November 2015, Melbourne

Our Leading and Managing in Universities: Critical Insights for Academic and Corporate Leaders program is designed for university heads of departments/schools and corporate managers. It is made up of three standalone workshops (dates listed above) with focus moving from the scale of the higher education sector, to the organisational level and then the individual and personal-professional.

The program for the first workshop in Canberra has been announced and speakers include:

• Ms Suzi Hewlett and Ms Anne Baly from Department of Education and Training
• Professor John MacCallum, Chief Science Advisor, NHMRC
• Professor Aiden Byrne, CEO, Australian Research Council
• Professor Sandra Harding, Vice-Chancellor, James Cook University and Outgoing Chair, Universities Australia
• Professor Lyndon Anderson, Dean, Faculty of Arts and Design, University of Canberra
• Mr Peter Forster, The Consultancy Bureau.

Read more about the program or register on our website. Further queries can be directed to Amalie Hart at amalie.hart@unimelb.edu.au or phone number +61 3 9035 6429.

Now ends 30 June 2015

The conference will combine plenary presentations and break out sessions on its three themes (below). While key note presenters are being progressively secured for the conference program, the event's actual objectives can only be achieved if you share experiences, positive or negative, with the other participants. We therefore warmly invite you to contact Amalie Hart on how you can contribute to the conference.

Please include in this:

• Full name, position, institution and contact details (if more than one, please name all contributors)
• Topic and format of the proposed contribution, e.g. case study, special interest group or general paper Brief abstract outlining your contribution (maximum 150 words) .

Proposed contributions will be forwarded to the steering committee for consideration and we will contact you after the above deadline regarding your proposal.

15-16 October 2015, Melbourne

Building on the successful conferences held by University of South Australia and University of Newcastle, the 2015 Service Improvement and Innovation Conference draws on internal and external leaders in the field to provide you with valuable insights into how to drive service improvements and innovation across your institution. The conference is presented by universities for universities to further our collective understanding and ability to lift performance across the sector.

Conference themes:

1. How to implement and embed service improvements
2. How to drive service innovation
3. How to improve the customer experience, reduce academic administration and contain costs.

Read more

Note:  to help us ensure venue comfort for all attendees as well as to contact you in the event of last minute changes, please register via the links provided if you would like to attend an event. We thank you for your cooperation.

Prof. Frank Larkins' analysis (above) spawned the article 'Demand-driven enrolment system near 'saturation'', The Australian, 20 May 2015.