Businesses, leading rating practitioners and the Rating Surveyors Association (RSA) are mounting a vociferous campaign against the Valuation Office Agency’s (VOA) Check, Challenge, Appeal (CCA) portal, a new system introduced in England for businesses to contest their business rates assessments.
They collectively contest that the new system is failing businesses and the VOA website portal through which challenges have to be made is not fit for purpose. It is being condemned as ‘hugely inefficient’ and judged ‘impenetrable and ...