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Scrums, Sprints, Spikes and Poker: Agility in a Bulgarian Software Company
The case is about a software development company, Telerik, which was based in Sofia, Bulgaria, with offices in the United States, Canada, the United Kingdom, Australia and Germany. The company was founded in 2002 and had become a world-leader in user interface (UI) components for Microsoft’s .NET framework. Students will learn to analyze the factors involved in managing culture and the effects of culture on organizational activities, explore the processes of agile product development, specifically as used in software development, and examine its implementation, study the vital role of communication in both effective organizational management and in maintaining responsive customer service, examine the challenges involved in recruiting, retaining, managing and rewarding employees in a high competitive industry and understand the challenges involved in managing
organizational growth while maintaining high quality products and customer responsiveness.
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